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Effective date: 8th of April, 2017

Welcome to https://trusteroo.com. This website is owned and operated by Trusteroo (“Trusteroo”, “we”, “us”, or “our”), a brand that is a part of our parent company, ITW Creative Works. By visiting our website (“the website”,”our website”, “the site”, or “our site”), using the Trusteroo application (“the software”, “our software”, “the application”, “our application”, “the app”, or “our app”), and/or accessing the information, resources, services, and tools we provide, you acknowledge, understand, and agree to accept and adhere to the following Terms of Service as stated in this policy. Our Policy applies to all visitors, users, and others who access the Service (“Users”).

All third-party trademarks are the property of their respective owners.

Please read these Trusteroo Terms of Service (“Terms of Service”, “Agreement”) carefully. These Terms of Service govern your access to and use of the Trusteroo services available at our website or through our application, and any updates, upgrades, modified versions, extensions, improvements, and derivative works of the foregoing (collectively, the “Service”).

Our Terms of Service is designed to provide transparency into our services and products, in a format that our users can easily navigate, read, and understand. We are dedicated to providing a fair and high-quality service to you.

“Subscriber” is used to describe a user of a Trusteroo Product who pays a fee to obtain enhanced features of that Trusteroo Product. More information about subscriptions can be found on our pricing page.

“Trusteroo Product(s)” is used as shorthand for our services including all Trusteroo websites used to distribute these services and products published by Trusteroo. THE ONGOING SUPPLY OF ANY PARTICULAR Trusteroo PRODUCT IS NOT GUARANTEED. SOME Trusteroo PRODUCTS HAVE AGE RESTRICTIONS.

We reserve the right to change the Terms of Service from time to time without notice. You acknowledge and agree that it is your responsibility to review the Terms of Service periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified Terms of Service.

We reserve the right to collect overdue payments from you. You agree to pay all reasonable costs and expenses (including legal fees) incurred by us in collecting any such overdue amounts.

Please check the Terms of Service whenever you use a Trusteroo Product. If you are not a Subscriber, we will treat your continued use of a Trusteroo Product as acceptance of these changes from their effective date (as shown above). If you are a Subscriber, we will treat the first renewal date of your subscription after the changes as your acceptance of the changes. If you do not agree with the changes, you should cancel your subscription before the renewal date.

Registration and Access

You must be at least 13 years old or the minimum age required in your country to consent to use our services. If you are under 18, you must have your parent or legal guardian’s permission to use our services.

You must provide accurate and complete information to register for an account to use our services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use our services on behalf of another person or entity, you must have the authority to accept these terms on their behalf.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools that Trusteroo provides, you agree to use these resources for the purposes intended as permitted by the Terms of Service and by applicable laws, regulations, and generally accepted online practices or guidelines.

It is understood that:

1. In accessing resources provided by Trusteroo, you may be required to provide personal information (identification, contact details) as part of the registration process, or as part of your ability to use the resources. You maintain that any information provided will be accurate and up to date.
2. You are responsible for maintaining the confidentiality of your login information associated with any account you use to access Trusteroo’s resources. You are responsible for all activities that occur under your account.
3. Accessing (or attempting to access) any of Trusteroo’s resources by any other means than through the means provided is prohibited.
4. You agree not to engage in any activity that disrupts or interferes with Trusteroo’s resources, including the servers and/or networks to which Trusteroo’s resources are located or connected.
5. Attempting to copy, duplicate, reproduce, sell, trade, or resell Trusteroo’s resources is strictly prohibited.
6. You understand that content presented to you as part of Trusteroo’s service, including but not limited to advertisements, within Trusteroo, may be protected by intellectual property rights owned by the sponsors or advertisers providing that content. You may not modify, rent, lease, loan, sell, distribute, or create derivative works based on content you are exposed to through advertisements, unless you have been specifically authorized to do so by the owners of that content in a separate agreement.
   • a. You understand that using Trusteroo’s service exposes you to content that you may find offensive, indecent, or objectionable, and that, in this respect, you use the Services at your own risk.
   • b. We provide open communication tools on our website through blog comments. You understand that we do not prescreen or monitor the content posted by users. If you choose to use this tool to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner.
   • c. You agree that content you post will not:
     • i. Be illegal, harmful, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contain any type of suggestive, inappropriate, or explicit language.
     • ii. Infringe on any trademark, patent, trade secret, copyright, or other proprietary right of any party.
     • iii. Contain any type of unauthorized or unsolicited advertising.
     • iv. Impersonate any person or entity, including Trusteroo employees or representatives.
   • d. If the Terms of Service are violated, you agree to indemnify and hold harmless Trusteroo, its affiliates, its directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of the Terms of Service or the failure to fulfill any obligations relating to your account incurred by you or any person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under the Terms of Service. In such an event, you shall provide us with such cooperation as is reasonably requested by us.
7. It is strictly prohibited to use the Trusteroo website or Trusteroo application for anything that:
   • a. Is illegal, harmful, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language.
   • b. Infringes on any trademark, patent, trade secret, copyright, agreement, or other proprietary right of any party.
   • c. Directly or indirectly affects the revenue, operations, or processes of another party.
   • d. Creates income or generates revenue for the user or another party.
8. You may not use Trusteroo for commercial purposes or for the purpose of resale or redistribution, whether or not you charge a fee, unless you have written permission from Trusteroo.
9. In using the Trusteroo application or the Trusteroo website, you understand that you may be required to view advertisements, view sponsored content, and/or interact, either manually or automatically, with online content including but not limited to other Trusteroo users and/or their promoted content.
10. You agree to use Trusteroo at your own risk and understand that anything that happens to your account(s) you may have with third-party sites and services, including but not limited to the termination, suspension, or limiting of the account before, during, or after your use of Trusteroo, is not the responsibility of Trusteroo.
11. You agree to read and accept the terms of our Privacy Policy.
12. In compliance with the GDPR, you agree and understand that we only collect data that we deem necessary to offer our services and that you have full right to deletion of the data if requested. You agree that any information you provide is freely given and that you are informed of your choice about providing this data. You agree to provide an unambiguous indication signifying the agreement to the collection and processing of personal data related to you.
13. You agree that Trusteroo may collect, use, and disclose your personal data which you have provided in this form, for providing marketing material that you have agreed to receive, in accordance with our Privacy Policy.
14. By using Trusteroo, you agree to opt in to the tracking of usage data both on the website and in the application for the safety and betterment of our service.
15. You agree that after Trusteroo is installed on your computer, it may automatically update itself by installing new and/or revised files relevant to the application.
16. The sharing of Trusteroo accounts is strictly prohibited. Trusteroo accounts with multiple simultaneous logins will be suspended or banned at our discretion.

Payments, Subscriptions, and Cancellation Policy

You need a subscription to use certain features of Trusteroo Products. If you apply for a subscription, you must ensure all the information you submit is true and accurate (including, without limitation, your credit/debit card number and expiration date, and other payment details) and that you have appropriate parental or guardian consent if you are under 18 years of age. You agree to pay all subscription fees specified when you apply, including all applicable taxes.

By submitting your order, you are making an offer to subscribe to the relevant part of the Trusteroo Product(s). Your offer is accepted, and a binding contract occurs when: (i) we send a message to your account mail inbox confirming that your payment has been received, or (ii) you log into or use a subscribers-only part of a Trusteroo Product (whichever comes first).

ALL SUBSCRIPTION PAYMENTS WILL CONTINUE TO BE TAKEN IN ADVANCE AT THE RELEVANT INTERVALS (E.G., MONTHLY IN THE CASE OF MONTHLY SUBSCRIPTIONS) UNTIL YOU CANCEL YOUR SUBSCRIPTION.

Payments by credit/debit cards are subject to our credit card agreement, which forms part of these terms and conditions.

We reserve the right to alter the amount or terms of our subscription fees at any time, with or without notice.

We reserve the right to charge you for any unauthorized use of your subscription by third parties. We reserve the right to terminate your account without the possibility of a refund if we find that you are violating any portion of this contract.

Free Trial Period Eligibility

The availability and duration of the free trial period are subject to change and may not be available at all times. The current trial and pricing information is available on our pricing page.

If you have not previously benefited from a free trial of our service, you may be eligible to receive a trial period at no cost.

During the trial period, you will be charged $0.00, although a small authorization charge (typically $1) may be applied to verify your payment method. This authorization charge will be refunded within 3-5 business days.

Payment Following Trial

Upon the conclusion of the trial period, you will automatically be charged the applicable subscription fee unless you cancel your subscription before the end of the trial period.

You will not receive a notice from us that your trial period has ended or that the paying portion of your subscription has begun.

Cancellation and Refund

You are eligible for a full refund of the subscription fee if you cancel your subscription within the free trial period. Cancelling your subscription after the trial period or failure to cancel within the trial period will result in the forfeiture of your eligibility for a refund.

If your subscription plan did not include a free trial period, you are not eligible for a refund on your subscription fee.

You may cancel your subscription at any time by visiting https://trusteroo.com/account and navigating to the Billing section of your account. Any other method of cancellation including email, phone, or other means will not be accepted unless otherwise stated or required by law.

Upon cancellation, you will not be charged any further subscription fees. No payments already made in respect of subscriptions will be refunded (wholly or partly).

Any other purchases, including one-time payments, add-ons, or other sales on our site that do not include a free trial period are final and non-refundable once processed.

Should you request a refund, we will determine the eligibility of your refund. If approved, you will be refunded via the same payment method you originally used. Requests can be made using our refund request form.

Debt Collection

In the event of an outstanding balance on your account, we reserve the right to engage debt collection agencies to recover the unpaid amount.

Limitation of Warranties

By using Trusteroo, you understand and agree that all resources provided by Trusteroo are “as is” and “as available”. We do not represent or warrant to you that:

1. The use of Trusteroo’s resources will meet your needs or requirements.
2. The use of Trusteroo’s resources will be uninterrupted, timely, secure, or free from errors.
3. The information obtained by using Trusteroo will be accurate or reliable.
4. Any defects in the operation or functionality of any Trusteroo resources we provide will be repaired or corrected.
   • a. Any content that you download or obtain through using Trusteroo is done at your own discretion and risk. You are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
   • b. No information or advice, whether expressed, implied, oral, or written, obtained by you from Trusteroo shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in the Terms of Service.

Limitation of Liabilities

Any claim against Trusteroo or its owners, operators, officers, employees, and/or agents shall be limited to the amount that you as the user have paid for any resources or services provided by Trusteroo. Trusteroo is not liable for any direct, indirect, incidental, consequential, or exemplary loss or damages which may be incurred by you as a result of using Trusteroo’s services and/or resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

Trusteroo’s logo, website content, blog content, website name, and code are the intellectual property of Trusteroo, and are protected by applicable copyright and trademark laws. Any inappropriate use, including but not limited to the reproduction, decompiling, distribution, display, or transmission of any content on this site is strictly prohibited, unless it is specifically authorized by Trusteroo.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Trusteroo’s resources with or without notice and for any reason, including but not limited to, breach of this User Agreement, or any suspected illegal, fraudulent, or abusive activity. Upon suspension or termination, your right to use Trusteroo’s resources will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information, without the possibility of a refund.

Governing Law

This website is controlled by Trusteroo. It can be accessed by most countries around the world. By accessing our website, you agree that the statutes and laws of our state, without regard to conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce the Terms of Service shall be brought in the federal or state courts. You agree to personal jurisdiction by such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

The License and this Agreement are governed by and construed in accordance with the laws of the State of California, United States of America. In the event of any dispute, you hereby expressly consent to the exclusive jurisdiction and venue in the state and federal courts of Los Angeles, California, United States.

In recognition of the substantial nature of such potential damages and the difficulty of measuring economic losses to Trusteroo as a result of a breach of the Agreement or License, and because of the immediate and irreparable damage that could be caused to Trusteroo for which it would have no other adequate remedy, you agree that in the event of a breach of this Agreement or License, Trusteroo shall be entitled to seek specific performance of this provision and injunctive and other equitable relief, as well as any monetary damages. In the event that Trusteroo is required to initiate claims against you, Trusteroo shall be entitled to recover its reasonable attorneys’ fees and costs.

You agree to defend, indemnify, and hold the Trusteroo and our officers, directors, employees, agents, or affiliates, harmless from and against any and all claims, losses, liability costs, and expenses (including but not limited to attorneys’ fees) arising from your use of the Software provided by Trusteroo, or any third party’s rights, including but not limited to infringement of any copyright, violation of any proprietary right, or invasion of any privacy rights. This obligation will survive the termination of this Agreement.

If any provision of this agreement is determined to be invalid, illegal, or unenforceable in any jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed from this agreement. The invalidity, illegality, or unenforceability of such provision shall not affect the validity, legality, or enforceability of the remaining provisions of this agreement, which shall continue in full force and effect.

Guarantee

Unless otherwise expressed, Trusteroo expressly disclaims all warranties and conditions of any kind, whether expressed or implied, including but not limited to, warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement.

Contact Information

If you have any questions, comments, or concerns, please contact us: https://trusteroo.com/contact