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How customers rated this site

4

(Based on 20 reviews)

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About YOOX

Explore YOOX, the world’s leading online lifestyle store for fashion, design and art: a special shopping experience awaits!

Shop the most prestigious brands for men, women and kids, along with a sophisticated selection of home design and exclusive collaborations with international artists and designers.

Discover new arrivals and incredible deals every week. YOOX is synonymous with reliability, quality and convenience, thanks to our competitive pricing and quick and easy returns that ensure worry-free shopping from start to finish.

We’ve got just the thing for you: create your dream wardrobe with unique pieces and sought-after styles.

Each purchase on YOOX is authentic and secure, managed with careful attention to detail and a customer-centric philosophy.

Don’t miss out on the chance to create memorable fashion moments with exclusive and iconic pieces.

Get inspired by our curated edits: find everything you’re looking for on YOOX!

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YOOX Reviews

Clara Borg
Clara Borg
Oct 23, 2025
Sandra

could you adjust the page view for a light colour item, by using darker background shades; it would be nicer for outfits to see clearly what the item actually looks like. thanks!

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Elena Markovic
Elena Markovic
Oct 22, 2025
The worst customer service ever

Terrible support from this team. Don't try to reach out- you'll get no help, only irritation and wasted minutes. They won't handle tasks or read messages from shoppers; instead, they reply with plain, empty notes. Yoox, and tell friends. I'll skip this place today.

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Kai Bakker
Kai Bakker
Oct 22, 2025
Beware of registering for promo code
Not a full star because they did answer by email. Yet the reply was not very helpful. You sign up to get a discount code. When you type in the code you see a message'The YOOXCODE is not activated'. You reach out to support and while you wait they swap the message to'The YOOXCODE cannot be applied... Not a full star because they did answer by email. Yet the reply was not very helpful. You sign up to get a discount code. When you type in the code you see a message'The YOOXCODE is not activated'. You reach out to support and while you wait they swap the message to'The YOOXCODE cannot be applied to these items' even though in their rules right above this says'The YOOXCODE might not be applicable to certain items. The following are excluded: Art, items marked 'New', Fornasetti, Artimide, Flos, Richard Ginori and Montblanc.' The item I tried to buy does not fit these rules. Yoox seems to be a trap to collect signups. Not sure what to think of it. I am left puzzled. truly today.

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Noa Cohen
Noa Cohen
Oct 22, 2025
YOOX is great only return process is…

YOOX rocks since products are cool, but the return path is awkward and not handy for shoppers. Other brands let you send it back right from your door

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Grace
Grace
Oct 22, 2025
All l can say from my experiens it's perfect and always on time .thank you for everything

All i can say from my time here, I've been buying for around nine or ten years and i am happy i chose this company. Hello and thanks for everything.

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Alex
Alex
Oct 21, 2025
Great Service

Nice service

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Alex Rivera
Alex Rivera
Oct 21, 2025
Find something exclusive

found a thing i really liked, and i grabbed several items this year, all of them amazing. never let me down yet. i scan a few options first and then pick the best one for me. i keep buying more and never regret it.

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Nikos
Nikos
Oct 21, 2025
YOOX HAS HIGH QUALITY AND GENUINE ITEMS

YOOX offers nice, real goods with big savings via an easy, straight and quick today order!!!

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Liam S.
Liam S.
Oct 21, 2025
Sent me the incorrect size

They sent me the wrong coat size I ordered. That size is now sold out, so it's a poor experience. Customer service wasn't really apologetic and gave me copy-paste lines that won't help. I felt ignored, and waiting on a fix felt pointless and wasteful. I just want the right size next time.

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Elif Aydin
Elif Aydin
Oct 21, 2025
Consistently on time delivery and…

Always on time delivery and excellent support for both luxury and everyday wear pieces.

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shopgal92
shopgal92
Oct 21, 2025
I am constantly checking on new things…

I keep eyeing new stuff on YOOX, my top pick for shopping, they offer lots of trendy seasonal looks, I like Italian items and trust their quality every time

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Lena RT
Lena RT
Oct 20, 2025
Worst website I’ve ever bought from
This site is the worst I’ve bought from. I sent back 2 items using their label and I still haven’t been refunded. The site was a mess, it was almost hard to find my order. Live chat was useless, they didn’t send the right form and I messaged twice. Since then, boots are on the way back to them, a... This site is the worst I’ve bought from. I sent back 2 items using their label and I still haven’t been refunded. The site was a mess, it was almost hard to find my order. Live chat was useless, they didn’t send the right form and I messaged twice. Since then, boots are on the way back to them, awful service kept going and they ignore me, I had to report fraud to get my cash back. Worst site I’ve bought from, poor customer care and never a place to buy pricey things. They also flood my inbox with too many promo mails, which is super annoying. Don’t answer my note, I don’t want to hear from your bad site again - respond to the fraud claim and refund my money. I expect this fixed fast now, please.

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Anya
Anya
Oct 18, 2025
Very fast delivery from abroad

Very quick delivery from overseas. Low prices. No taxes to pay here today.

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Luka Marin
Luka Marin
Oct 18, 2025
All good

Nice prices

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Nino Giorgadze
Nino Giorgadze
Oct 18, 2025
❤️❤️❤️❤️

I heart you

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Alex
Alex
Oct 18, 2025
Great merch

Sweet gear, nice deals!

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Andrei Stan
Andrei Stan
Oct 17, 2025
Yoox treats me royally
Yoox treats me like a king. All my favorite brands are available for far less than list price. Nice high-end shoes, smooth poplin shirts, soft twill pants, sharp belts, all this I found and bought on their site and received, quickly or from abroad, over the weekend. If sizes don't match, I can co... Yoox treats me like a king. All my favorite brands are available for far less than list price. Nice high-end shoes, smooth poplin shirts, soft twill pants, sharp belts, all this I found and bought on their site and received, quickly or from abroad, over the weekend. If sizes don't match, I can count on their help: returns or swaps are done in a minute. They really have the easiest and most reliable returns I've seen. Refunds show up faster than I expected. Packages arrive wrapped in fine, luxury paper and tucked in sturdy boxes. I really enjoy shopping at Yoox. Their service keeps things simple and fast, which makes any order feel smooth. I keep coming back for the finds.

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Caleb Reed
Caleb Reed
Oct 17, 2025
Always so easy and simple no matter…

Always easy and simple no matter the situation, pricing is great for you today!!

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Friend of Sam
Friend of Sam
Oct 17, 2025
My fav site

Nice site, value for money app, works.

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ΕΛΕΝΗ ΚΑΛΟΓΕΡΑΚΗ
ΕΛΕΝΗ ΚΑΛΟΓΕΡΑΚΗ
Oct 17, 2025
Nice products.Nice prices and very good service

Nice items. Fair prices and nice service

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