Weebly
Easy website builder and hosting
How customers rated this site
1.2
(Based on 27 reviews)
5
4
3
2
1
Companies on Trusteroo aren't allowed to offer incentives or pay to hide reviews.
About Weebly
Weebly gives millions of people a surprisingly easy and affordable way to create a site that is as unique as they are. With a Weebly site, people can start their own business, communicate with their clients, showcase their achievements, and be an authority on personal and professional interests. Weebly gives everyone the freedom to start a site, blog or online store that works brilliantly across computers, phones and tablets.
Want to share your experience?
Write a ReviewSites similar to Weebly
No related brands found.
Weebly Reviews
Michael Davis
Oct 16, 2025
Stole my money
They took my money after I shut down my account and site, they charged my card anyway, I asked for a refund since October 2024 and never got it. Removing cards from system hopefully might fix it.
Was this helpful?
Sophie Martin
Oct 05, 2025
Total waste of time
Weebly collapsed mid-build; I lost everything.
Was this helpful?
Mia Carter
Oct 04, 2025
I have never experienced such…
I have never seen such clumsy and careless help from Square/Weebly about my domain. For more than a month, I tried to do something simple: verify my domain so I can reach DNS settings and link my site. Because Square/Weebly failed to send the ICANN verification email, my domain stayed locked from... I have never seen such clumsy and careless help from Square/Weebly about my domain. For more than a month, I tried to do something simple: verify my domain so I can reach DNS settings and link my site. Because Square/Weebly failed to send the ICANN verification email, my domain stayed locked from the start. Instead of fixing it, I’ve been: Moved between teams many times. Given generic, copy-paste replies that do not solve my issue. Told to “check WHOIS” or “edit my contact info,” which would start another 60-day lock. They kept saying it was fixed, but nothing changed. Even after promises to resend the email manually, nothing showed up. Meanwhile, my business launch got pushed back and I wasted hours chasing them with no real answers. This is more than bad service, this is carelessness and ICANN non-compliance. Square/Weebly has failed to do the basic registrar job: give registrants a working verification path. I have filed a formal ICANN complaint against Register.com (Square/Weebly’s registrar partner) for their repeat failures. ⚠️ If you think about getting a domain with Square/Weebly, DO NOT. You could be locked out and left without real support. Choose a real registrar that takes responsibility and values its customers. I kept copies of emails and timelines, but none helped, and I still do not trust them. I will warn others and tell ICANN about mess.
Was this helpful?
Marco
Sep 23, 2025
AVOID THESE FRAUDSTERS!
DO NOT TRUST THESE SCAMMERS! I paid $16 and began building my site. I returned a few days later and could not sign in. I saved my login in Chrome so I wouldn't forget it, but it shows wrong credentials. Every time I try to reach support, I end up back at login and stuck in a loop. Totally disappo... DO NOT TRUST THESE SCAMMERS! I paid $16 and began building my site. I returned a few days later and could not sign in. I saved my login in Chrome so I wouldn't forget it, but it shows wrong credentials. Every time I try to reach support, I end up back at login and stuck in a loop. Totally disappointed and wary now, honestly.
Was this helpful?
Grace Lane
Sep 19, 2025
Terrible! Stay away!
My time with this service has felt like what others have shared here - really bad! It is such a mess, it almost looks like a scam. I have had failure after failure with tech, and every time, their support is awful. Getting any reply takes ages, and when it arrives, it is usually useless, just cop... My time with this service has felt like what others have shared here - really bad! It is such a mess, it almost looks like a scam. I have had failure after failure with tech, and every time, their support is awful. Getting any reply takes ages, and when it arrives, it is usually useless, just copy-paste lines with basic tips, like 'clear your cookies' or 'use a different browser'. I write back explaining this won't fix the issue, and then another person answers, asking the same things I already told in earlier mails. Recently, for the sixth time in six months, I cannot log in. I have not changed anything. I emailed support, and instead of help, they reply with 'Can I check you can log in now'. Of course I can't! No one has actually helped! I know this all sounds like a rant, but after months of problems, I am sure they are running a scam. As a busy mum with a small business, I have no time for this. I will soon move my site to another service. I am a working mum trying to run a small shop and this wastes time and money. I cannot keep dealing with the same issues. Moving to another service feels right now.
Was this helpful?
Jamal Reed
Sep 16, 2025
Absolutely AWFUL service
Absolutely awful service, and my site is so slow it hurts, not just mine—Weebly’s own site crawls badly! For over a month I’ve been trying to contact Weebly because the categorys menu in my shop page vanished, making the shop useless. When I finally reached out after a while, a rep said it’s prob... Absolutely awful service, and my site is so slow it hurts, not just mine—Weebly’s own site crawls badly! For over a month I’ve been trying to contact Weebly because the categorys menu in my shop page vanished, making the shop useless. When I finally reached out after a while, a rep said it’s probably my address on file, talking about my business address, which is ridiculous. I’m no tech expert but even my grandma would know an address won’t make the category menu disappear. He closed the case, I reopened it, then he swapped the template and said there you go, and closed the case again; it didn’t fix the problem. I’m still here over a month later trying to sort it out, and no replies lately, so I’m asking for all of my images back because you can’t access them in the dashboard which is limited. STAY AWAY FROM THIS COMPANY, FIND BETTER OPTIONS.
Was this helpful?
Dr. Kevin Patel
Sep 12, 2025
Site vanished after publish
I designed an entire page, clicked publish, and it disappeared from the live site. No backup, no rollback option offered by support.
Was this helpful?
PageTurner92
Sep 12, 2025
It was fine for a while, but then...
Things were okay for a while, but then it all fell apart. First, it got tricky to use, and one wrong click could wreck the whole setup. But the real issue showed up today, finally. I was browsing the site when it suddenly crashed. Not much else to say, really. The feature stopped working, and we... Things were okay for a while, but then it all fell apart. First, it got tricky to use, and one wrong click could wreck the whole setup. But the real issue showed up today, finally. I was browsing the site when it suddenly crashed. Not much else to say, really. The feature stopped working, and we lost access to half of our pages. The font changed, and we lost buttons. I'm searching for a better platform to run. Update: I fixed it. Still annoyed, though, seriously.
Was this helpful?
pixeldreamer88
Sep 10, 2025
jokers
Stuck on my media project, I wrote a ton to post and now it's all vanished, the site layout feels like a clunky typewriter and I'm just 16... please sort this out before someone else loses my work forever, please now
Was this helpful?
We Found Better Studio
Sep 09, 2025
Services are really bad
Support is really poor. The help team never gives you a decent reply, and I still cannot bring my domain or site back online, which stays offline because of their own poor service anyway, sadly.
Was this helpful?
Liam Nguyen
Sep 07, 2025
Terrible customer support
Emails, calls, and live chats were all ignored after I needed help. The issue lingered for days with no resolution.
Was this helpful?
Marc Dupont
Sep 06, 2025
terrible service.
Spent £1000 a year for my site and I still don't get the features I picked. Customer support did nothing to help. Ignore the top-host lists—those reviews lie. they’re awful. No one helps and I feel let down again daily.
Was this helpful?
Emily Rodríguez
Sep 04, 2025
It's usable, but slow
Weebly is usable, but performance is sluggish and templates feel outdated. If updates fix speed and stability, it could be decent.
Was this helpful?
ellie dawn pierce
Sep 04, 2025
Simple made infuriatingly complicated
Cheap, glitchy service with design flaws. CONSTANTLY spinning wheels over the simplest tasks. My password shows as "incorrect" (even when it's not) so I have to reset every time and the verification codes they send, they won't take even though they are exactly copied. I have called support many t... Cheap, glitchy service with design flaws. CONSTANTLY spinning wheels over the simplest tasks. My password shows as "incorrect" (even when it's not) so I have to reset every time and the verification codes they send, they won't take even though they are exactly copied. I have called support many times, again for tiny things that should not eat up hours on the phone. So dumb. Not using this service anymore and I would not tell anyone to try it
Was this helpful?
webcritic42
Aug 22, 2025
Weebly has gone to total garbage
Weebly slipped into total mess. They CLAIM free domain hosting, but they fail to deliver. It used to let you type in the domain you want, yet now it redirects to a page demanding $120 per year. So that is FALSE ADVERTISING. I tried another browser and it still balked, then I phoned in and two rep... Weebly slipped into total mess. They CLAIM free domain hosting, but they fail to deliver. It used to let you type in the domain you want, yet now it redirects to a page demanding $120 per year. So that is FALSE ADVERTISING. I tried another browser and it still balked, then I phoned in and two reps didn't seem to get what I meant and couldn't fix it. Also, even though I have an account and a site, they couldn't locate the account I set up YESTERDAY. Weebly is done, give it a rest! I won't try them again for anything important ever, period. They waste everyone's time.
Was this helpful?
Liam Hayes
Aug 21, 2025
Awful experience,,,submit a ticket…
Awful time with this place, I sent a ticket and they never reply. Chat is useless and they keep saying they'll fix it ( I sat in the chat for hours ). Of course, nothing changed. Terrible company.
Was this helpful?
emilyrose99
Aug 03, 2025
created a free website & now cannot access
Made a free site and now I can't get into it to reset my forgotten password. I sent messages and got replies, yet a basic password reset still won't happen. skip Weebly... it’s junk and there’s no help for a simple password reset. The site clearly sends everything to my email, but support says my... Made a free site and now I can't get into it to reset my forgotten password. I sent messages and got replies, yet a basic password reset still won't happen. skip Weebly... it’s junk and there’s no help for a simple password reset. The site clearly sends everything to my email, but support says my email isn’t tied to my account...WHAT?? even the buttons on my page jump to my inbox, but Weebly won’t see they’re linked.... WHAT??? DO NOT EVER USE this useless thing, ever.
Was this helpful?
Daniel Reed
Jul 18, 2025
Weebly - good only as a free service
Usually I skip Weebly, but we took over a site. The page kept dropping when people went online. The trouble showed up in at least two of their themes. A full hour on the phone led to them republishing the site and erasing resources. Their final tip was to switch themes. In the end, I rebuilt the ... Usually I skip Weebly, but we took over a site. The page kept dropping when people went online. The trouble showed up in at least two of their themes. A full hour on the phone led to them republishing the site and erasing resources. Their final tip was to switch themes. In the end, I rebuilt the site with external tools. This firm acts like they know their stuff, but they're just a basic free platform. We'll move on when our paid term ends. Avoid paying for this service. There are plenty of decent firms out there. We found better help elsewhere, no regrets so far.
Was this helpful?
Marc Lefevre
Jul 16, 2025
I was dissatisfied with the lack of…
Not happy with how it worked, I decided to move my domain to another registrar. Still, I couldn't update the DNS with the new provider, and it failed even though the edit button for the server name showed up on my Weebly page. After sending many emails, they never did what was needed to change th... Not happy with how it worked, I decided to move my domain to another registrar. Still, I couldn't update the DNS with the new provider, and it failed even though the edit button for the server name showed up on my Weebly page. After sending many emails, they never did what was needed to change the DNS on their end, even after I unlocked the domain first, and I wasted days waiting on replies without any real help.
Was this helpful?
Priya Singh
Jun 19, 2025
Too buggy and slow
The editor lags, autosave breaks content, and images fail to load. After hours of fiddling, I gave up.
Was this helpful?
Joon Park
Jun 09, 2025
Scam warning
This platform facilitates credential phishing scams through itself. Beware
Was this helpful?
RT
Jun 05, 2025
Don’t care about clients
Been using weebly for ages but only found the app broke when I tried to sign in to edit the site. I phoned weebly, not realising the call would last 11 mins and bill me over £53.00, only to be told the app won’t work in your area anymore. No email explaining what was going on, but they still kept... Been using weebly for ages but only found the app broke when I tried to sign in to edit the site. I phoned weebly, not realising the call would last 11 mins and bill me over £53.00, only to be told the app won’t work in your area anymore. No email explaining what was going on, but they still kept charging subscriptions fast. When I complained I heard “no problem,” clearly showing they don’t care about long term customers or anyone reading the reviews. I was hoping for help, not more charges. There was no heads up, just a sudden stop and a bill I didn’t expect. So in short, I’d not recommend them. It left me feeling ignored and out of pocket costs anyway.
Was this helpful?
Carl B.
Jun 04, 2025
Refund took forever
Requested a cancellation and refund weeks ago, and the process kept stalling. Each reply blamed different policies, with no clear resolution.
Was this helpful?
Kai Lee
May 31, 2025
Disappointed with Weebly (Now Owned by…
Not happy with Weebly after Square bought it I’ve stuck with Weebly for 8 years, and I’m really unhappy with how things shifted since Square took control (not the Squarespace people). Lately, I used to have a nice run. But in the last month, support got very tough to deal with. I sent about ten... Not happy with Weebly after Square bought it I’ve stuck with Weebly for 8 years, and I’m really unhappy with how things shifted since Square took control (not the Squarespace people). Lately, I used to have a nice run. But in the last month, support got very tough to deal with. I sent about ten careful help tickets about one file issue, giving all needed details—names, places, and direct links. Still, replies came slow (usually three days) and they kept asking the same things again. Then the ticket ended up closed without a fix. Calling their phone help was long and tiring, and the people didn’t seem to know their own system. Every call, I had to tell the same story to a new agent. And now, to make things worse, my account is locked, and they say there’s “no issue.” Yet I still can’t reach it. I hate to leave a note like this after so long, but I have no other choice. Anyone paying for a service deserves fair, able support, especially shops that rely on their site to stay afloat. Other users should see these internal help gaps before they sign up. Don’t just take my word—look at other reviews and comments. There’s a clear pattern. In my view, Square’s customer care does not fit the needs of places that need quick, smart help. If you use Weebly or think about it for your business, go with caution. Based on what I saw lately, the help is not reliable and can cause big problems when you need it most. If you need steady help, think twice. I wanted a reliable setup for my site, but the help never came when you needed it most.
Was this helpful?
David M.
May 28, 2025
Don't understand customer service
Seems they don't get they have users in Europe - so help only after UK afternoon. After years using the same login/ password, etc, it suddenly refused to recognise me. I hadn't changed a thing while I was away on holiday offline. So many links now dump me at a Square site page. And no help desk i... Seems they don't get they have users in Europe - so help only after UK afternoon. After years using the same login/ password, etc, it suddenly refused to recognise me. I hadn't changed a thing while I was away on holiday offline. So many links now dump me at a Square site page. And no help desk in UK or on European hours! (do Trump ever think why Europeans don't buy enough US goods? This is why) Post script: I finally reached someone in the US, but once they couldn't fix the issue after about 1.5 hours on the call, they said they'd forward me to 'Customer Service' - which was closed then because they only stay open to 5pm for UK folks. So I got cut off, issue still there. I just wanted this fixed, and to keep using the service again.
Was this helpful?
Michael Carter
May 11, 2025
Charged twice with no help
I signed up for a basic plan, and my card was charged twice. Support gave me canned replies and offered no real solution.
Was this helpful?
Jessie Bright
May 01, 2025
Scammers are using weekly.com to scam…
Watch out scammers on weekly.com try to fool ppl
Was this helpful?
Join thousands of reviewers
Share your experiences with Weebly and help others make informed decisions.
Write Reviews
Share your honest feedback
Earn Badges
Get recognized for quality reviews
Help Others
Guide purchasing decisions
Free forever • No credit card required • 10-second signup