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How customers rated this site

4.8

(Based on 20 reviews)

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About Stax Payments

Stax is an all-in-one payment processing solution equipped for in-person, mobile, and online payments. With Stax Pay, SMBs receive access to real-time data and analytics, payment invoicing, financial reporting, and transparent, subscription-based pricing.\n\nStax Connect helps SaaS companies and ISVs integrate embedded payments into their platforms for an end-to-end experience, offering flexible program options, simplified pricing models, and business management tools for partners and their customers.

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Stax Payments Reviews

Luca Bianchi
Luca Bianchi
Oct 22, 2025
Ashley gave me a great service

Alex gave me great help today. Quick and clear.

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Amy
Amy
Oct 17, 2025
Excellent customer service

Support was helpful and fixed my issue quickly, and I liked how the follow-up email came right after we hung up our call that day.

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Liam Carter
Liam Carter
Oct 17, 2025
The customer service person Kyanna B…

The support agent Kyanna B handled it well and got my problem fixed for me.

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Miles Carter
Miles Carter
Oct 15, 2025
Raphael is an incredible employee!!!

That helper was really, truly proactive, steady, and dedicated. He stepped up to fix several long time issues I couldn't solve, and I was very impressed by how fast and thorough he worked. Nice job, friend today!!!

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Alex Carter
Alex Carter
Oct 14, 2025
I've been working with Rebecca to swap…

Teamed up with Rebecca to switch our work's processing system, and she's been a big help. She stays in touch and replies fast. This whole process really felt easier and a lot less stressful!

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Evan
Evan
Oct 07, 2025
Kennie was outstanding!

Kennie quickly picked up our worry, said he would look into it and follow up, and he did. He sorted everything out in less than 20 minutes overall.

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Maria Cortez
Maria Cortez
Oct 03, 2025
Awful experience!

Totally awful to deal with this company. Bad support, long delay to reach a rep, they bill you for a full month after you quit. They gave promises they didn’t keep, like hidden charges. I would not suggest Stax!

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Mia
Mia
Oct 02, 2025
Mariely did an amazing job

Mariely walked us through getting back into our account after several internal updates. She kept it smooth for me, and never once made me think our little issues were a big deal or that we were a bother to her or the team today.

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Grace Carter
Grace Carter
Oct 02, 2025
Raphael was spot on with all the…

Raphael answered every question we had perfectly on target today

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Diego Alvarez
Diego Alvarez
Sep 30, 2025
getting answers to my inquiries

got answers to my questions

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Jordan Reed
Jordan Reed
Sep 30, 2025
Stax & bad Ethernet connection

Shae from Stax card processing was helpful chasing down my terminal problem quickly today!

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Alex Rivera
Alex Rivera
Sep 25, 2025
Shae helped us through a difficult…

Shae walked us through a rough spot with a pending deal. She stuck with us and checked in over several days of fixes. She took time to link us to the right folks and was very patient and helpful all along.

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Grace Adams
Grace Adams
Sep 24, 2025
Josue was very helpful getting my machines up to date and working properly. He made the process very simple.

Josue helped a lot with my machines

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Alex Carter
Alex Carter
Sep 24, 2025
Kennie walked me through everything I…

Helpful Kennie walked me through all I needed to start and the reports I wanted from the IQ portal today, really helpful! Quick turnaround. Much appreciated.

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Olivia M.
Olivia M.
Sep 23, 2025
Pleased to have found the Stax team
Getting cc processing for my new business has been a long road. I'm stepping up, and my support had to step up too. It was bigger than I've seen before, but I have to say Cole from Stax customer service really made it as easy as it could be. He was patient, honest, available -- all the things I n... Getting cc processing for my new business has been a long road. I'm stepping up, and my support had to step up too. It was bigger than I've seen before, but I have to say Cole from Stax customer service really made it as easy as it could be. He was patient, honest, available -- all the things I needed. I'm grateful for his help and feel like I'm in good hands with Stax. I'd recommend you give them a serious look if you need CC processing for your business. That feeling of being heard mattered a lot, and I trusted their guidance every single step along.

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Emma
Emma
Sep 23, 2025
Josue was super helpful!

Alex was really helpful when I called. He took the time to figure out what I needed, found the info, and kept his word to call back with a fix. I appreciated his help today.

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NovaK123
NovaK123
Sep 22, 2025
Great experience

Josue G was friendly and speedy at finding the answer I needed. Thanks for a great experience today.

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Ravi
Ravi
Sep 20, 2025
Thank you Josue G for helping me solve…

Big thanks to Josue G for helping me sort out CardX issue. I'm glad you reached the technical team for me and got a good solution at last.

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Emma Clarke
Emma Clarke
Sep 19, 2025
Josue G was a pleasure to work with

Josue G was a joy to work with. He was kind and walked me through it. Keeping the terminal updates simple and painless. He checked that our company had all we needed. Appreciate the help, thanks.

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Oliver Grant
Oliver Grant
Sep 09, 2025
Very attentive to my problems and was…

Really focused on my issues and ready to fix it fast, no delay today

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