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How customers rated this site

4.3

(Based on 20 reviews)

5
16
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About SoFi

SoFi has the all-in-one financial app to help you save, spend, earn, borrow, and invest your money—and protect what matters.

Over 5 million SoFi members bring their ambitions to life with help from products like:

Plus, SoFi membership includes exclusive perks and benefits other fintech apps can’t match.

  • One-on-one career coaching
  • Timely member events
  • Helpful online community
  • Financial insights
  • Exclusive rate discounts

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Visit SoFi

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**

INVESTMENTS ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUE

**


Terms and conditions apply. SoFi Checking and Savings offered by SoFi Bank, N.A. Loans originated by SoFi Bank, N.A., NMLS #696891 (www.nmlsconsumeraccess.org). Equal Housing Lender. Brokerage products offered through SoFi Securities LLC, member FINRA/SIPC. SoFi Securities LLC is an affiliate of SoFi Bank, N.A. Advisory services are offered through SoFi Wealth LLC, an SEC-registered investment adviser. The SoFi Credit Card is issued by The Bank of Missouri (TBOM) (“Issuer”) pursuant to license by Mastercard® International Incorporated and can be used everywhere Mastercard is accepted. SoFi Bank, N.A. Member FDIC. ©2023 Social Finance, Inc. All rights reserved. Information as of April 2023 and is subject to change. LND23-1216150

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SoFi Reviews

antoine
antoine
Oct 26, 2025
Great company

Solid company here. The app stays reliable and helps you handle all your cash with it.

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Liam Reed
Liam Reed
Oct 26, 2025
App is always up and running

The app stays up and works, it's reliable and I trust the company.

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Lars Visser
Lars Visser
Oct 26, 2025
Amazing compared to all my previous ones

Compared to my past ones, this was outstanding. Great service and contact.

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Grace Bennett
Grace Bennett
Oct 26, 2025
I applied for a personal loan from…
I tried for a personal loan at another bank where I keep savings and cds, but got refused. A car crash left me hurt and damaged my implant. In short, the dentist referred me to a place that wouldn't handle no fault claims or any insurance either. It was either cash or a loan through the bank they... I tried for a personal loan at another bank where I keep savings and cds, but got refused. A car crash left me hurt and damaged my implant. In short, the dentist referred me to a place that wouldn't handle no fault claims or any insurance either. It was either cash or a loan through the bank they work with, which came with very high rates. The pain was bad and I couldn't wait, so I did what I had to do. After I felt a bit better, I called to ask about refinancing but they would not do that. I needed a loan fast because my credit score was taking a hit from this sudden emergency. In about 3 hours SoFi approved my loan at a fairly low rate and I could pay off the old loan and fix my score. They saved me and I am grateful in many ways. If anyone asks, I tell them SoFi is quick, friendly, and helps when you need it.

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Scott Bennett
Scott Bennett
Oct 25, 2025
In the speed of which it was done that…

They handled it quickly, and talking on the phone was very helpful, keeping things moving along without hitch at all.

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James Carter
James Carter
Oct 25, 2025
just happy

all things were easy and finished quickly

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FinanceFan77
FinanceFan77
Oct 25, 2025
Don't get a HELOC or Home Equity loan thru SoFi
First off I should say SoFi seems fine for checking and savings... but DO NOT take a HELOC or Home Equity loan from them. They immediately pass it to a very shady firm named Spring EQ who then hands it to a debt-collector group called Shellpoint. Shellpoint is the very worst company I ever dealt ... First off I should say SoFi seems fine for checking and savings... but DO NOT take a HELOC or Home Equity loan from them. They immediately pass it to a very shady firm named Spring EQ who then hands it to a debt-collector group called Shellpoint. Shellpoint is the very worst company I ever dealt with - you are treated like a deadbeat who skipped payments (I only had the loan for 1 month) and they are hard to work with. SoFi needs to do more due diligence when they offer you a new loan!

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ladonna88
ladonna88
Oct 25, 2025
Fast and easy

Quick and simple, prices far cheaper than before. Glad to work with you again today.

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Mira Espino
Mira Espino
Oct 25, 2025
unreliable and untrustworthy bank
so heres how it went. I stayed with that bank since 2015, no problems, but in 2022 they shut down the business and wouldn't say why, and they wouldn't let me stay or appeal. later, in 2025 they offered me a chance to return with a small perk, I think about 350 dollars, if I came back. I did and t... so heres how it went. I stayed with that bank since 2015, no problems, but in 2022 they shut down the business and wouldn't say why, and they wouldn't let me stay or appeal. later, in 2025 they offered me a chance to return with a small perk, I think about 350 dollars, if I came back. I did and then they said I couldn't come back after all, and apologized. I told them that email felt like a lie, since I believed the company wanted me back, but it didn't work out. I filed a complaint, asking how I should know what was sent and if others will face the same thing, because they knew they were stopping service and still sent me messages. I'm still getting emails with new offers. yeah, I complained again since they wouldn't let me appeal or return, and nothing was done. yeah, the company deceived me, stopping service and not giving a reason, only to email years later saying I can't join again but still telling me to return. so I tell you not to join this bank ever; they stop service for any reason, even if things look okay at first. these days.

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Roxana Ionescu
Roxana Ionescu
Oct 25, 2025
Quick and easy

Quick and easy. I received the approval in moments and cash hit my account the following morning already there.

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Alex
Alex
Oct 25, 2025
SoFi came through for me in the clutch
SoFi stepped up when I needed it most. Going through a rough divorce left my credit and assets hit hard. I wasn't sure what cheap options would show up. I saw a SoFi ad, filled out the form, and got approved that same day. The debt consolidation loan is knocking my payments down by over $9000 in ... SoFi stepped up when I needed it most. Going through a rough divorce left my credit and assets hit hard. I wasn't sure what cheap options would show up. I saw a SoFi ad, filled out the form, and got approved that same day. The debt consolidation loan is knocking my payments down by over $9000 in total, and I'm glad they looked beyond my credit alone. I'm truly grateful and would tell anyone looking for a lender who actually cares to give them a try. It really made a difference.

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R.T.V.
R.T.V.
Oct 24, 2025
Swift Results

SoFi handles things well: they review your loan quickly, APR rates are fair, funds go out without trouble, and they explain the loan steps clearly. I am a pleased customer and would tell family and friends to check them out.

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Jenna Reed
Jenna Reed
Oct 24, 2025
Fast and easy

Quick and simple! Nice experience!

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Q
Q
Oct 24, 2025
You will not get back your money if you…
Trying to dispute with this place will not bring your money back, and the wait to return funds is longer than normal. The support rep has no real clue about what they’re doing. They won’t help you; this is a very bad place to deal with money you earned and saved. You can dispute all you want, you... Trying to dispute with this place will not bring your money back, and the wait to return funds is longer than normal. The support rep has no real clue about what they’re doing. They won’t help you; this is a very bad place to deal with money you earned and saved. You can dispute all you want, you won’t get your money back. This place is awful. I would not tell anyone to trust these folks with their cash, because they don’t know how to handle money. Your money means a lot, and if you care about getting money back after a sale, don’t put your funds here. I did not see a real fix or clear rule, only more questions and delays and more runaround from their side.

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Nova Reed
Nova Reed
Oct 24, 2025
The process was quick and painless

The steps went quick and simple. I got funds by the next day.

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Adam Clark
Adam Clark
Oct 24, 2025
No hassle

No fuss, fast reply

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Mia
Mia
Oct 24, 2025
The process was super easy and simple

That process was really easy and clear. Everything finished the same day. Funds appeared in my account in 2 business days! I don't think it gets any easier than that.

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Luis Ortega
Luis Ortega
Oct 24, 2025
​Excellent service

Rapid replies, solid communication, simple, clear instructions. I'd suggest them.

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Maya Collins
Maya Collins
Oct 24, 2025
I'm having trouble activating my card

Having trouble activating my card today

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Emma
Emma
Oct 24, 2025
Personal loan application is very Easy…

Getting a personal loan was easy and hassle-free. The deals felt better overall.

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