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About SMARTBROKER+
Mit uns sparst du bares Geld! SMARTBROKER+ ist Kostensieger bei allen getesteten Depotgrößen. (Stiftung Warentest Finanztest 11/2024)
Kostenlose Depotführung
Handeln ab 0 € (ab 500 € pro Trade über gettex, zzgl. marktüblicher Spreads und Zuwendungen)
Über 4.600 Sparpläne ohne Ordergebühren (zzgl. marktüblicher Spreads, Zuwendungen und Produktkosten)
30 Börsen, z.B. gettex, Tradegate, L&S Exchange, Nasdaq oder NYSE
Aktien, Anleihen, Derivate, ETFs, Fonds und Kryptowährungen handeln
Trading im Web, auf iOS & Android
Du möchtest Aktien, Anleihen, Fonds und ETFs und kaufen und dein Depot mit Derivaten ergänzen, um alle Chancen des Kapitalmarkts für deine Finanzen zu nutzen? Aktienkurse und das Geschehen an der Börse sind voll dein Ding? Dann nimm deine Finanzen selbst in die Hand und entdecke die SMARTBROKER+ App: Darin findest du alle Tools und Informationen, die du für deine Finanzen brauchst. Das Beste: SMARTBROKER+ ist so günstig wie ein Neo-Broker, bietet dir aber wesentlich mehr Leistungen für dein Depot und deine Finanzen.
SMARTBROKER+ bietet dir mehr, als nur Aktien oder ETFs zu kaufen: Der Entdecken-Bereich versorgt dich mit aktuellen News aus der Finanzwelt und Informationen zu deinen Lieblings-Aktien. Was sind aktuelle Top- und Flop-Aktien? Welche Aktien werden in der Community heiß diskutiert? Und welche Branchen kannst du über ETFs bequem ins Depot holen? Egal ob neues Chartsignal, spannende Börsen-News oder wichtige Analysteneinschätzungen: Mit SMARTBROKER+ bleibst du bei deinen Finanzen auf dem Laufenden.
Don't trust all Lies 'ąmpłe-Edgés' got £78k in hand, and it makes me smile, relief at last today
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Sean Murphy
Oct 18, 2025
I was scammed
I got fooled. Same for you. Bright-line-law helped me recover my stuff today
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Emma
Oct 16, 2025
Ravè c l a I m,’ intervention brought…
This claim sounds wild, but the remedy gave me total relief. I’d gladly tell people about them everywhere.
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Emma Lawson
Oct 02, 2025
Thanks to Veloursblanc,I was able to…
Big thanks to Veloursblanc for fast help; they fixed my frozen £142,500 fund issue like a breeze for me.
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Luka
Jan 16, 2025
Im very satisfied with the fees
Im very pleased with the fees, fair terms. The design is modern and makes using it very enjoyable. I dont like being required to have a PIN on your Phone, even though I understand the security aspect, but it feels annoying. Overall, a decent broker for me.
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neonhackster57
Jan 13, 2025
Very user friendly and good website…
Super simple to use and nice site speed, good prices and current updates.
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Caleb Reed
Jul 06, 2024
A long period of challenges, but...
After a long upgrade from smartbroker to smartbroker+ with many hurdles, I feel they have finally finished the change. There may be some small kinks, but overall I have seen really quick order execution, real-time data, many exchanges to pick from, and customer support replies in a timely way. So... After a long upgrade from smartbroker to smartbroker+ with many hurdles, I feel they have finally finished the change. There may be some small kinks, but overall I have seen really quick order execution, real-time data, many exchanges to pick from, and customer support replies in a timely way. So I plan to stay around for a while. The new setup looks cleaner, trades feel smoother, and data pops up faster. Since there are still lots of negative reviews, I would suggest offering a small token to those who stuck through the upgrade to show some appreciation.
Great help, they did everything for me and were very professional. Would recommend!
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Niko Novak
Dec 14, 2023
WARNING – Customer service does not exist!
Just a warning before you try booking this service: support is not reachable. I sent many messages and made many calls, but no one picked up. The worst moment came today, December 14, when an automated line said the help desk could be reached only until 5 PM. I rang at 3 PM, right in work time. M... Just a warning before you try booking this service: support is not reachable. I sent many messages and made many calls, but no one picked up. The worst moment came today, December 14, when an automated line said the help desk could be reached only until 5 PM. I rang at 3 PM, right in work time. Moving from smartbroker to smartbroker+ failed, and I could not get help about it. Now I must pull everything from smartbroker and switch to a better provider. That choice feels right, but I wish they offered real support instead. Avoid this if possible.
Do not trust! They are holding my money as hostage
Stay away from Smartbroker. Six weeks back, I asked to move my depot to a different bank. Nothing moved, and my new bank says nothing has changed. Smartbroker ignores written support messages. For now, I have reached out to the (German) banking regulator. They know my case and I hope they help so... Stay away from Smartbroker. Six weeks back, I asked to move my depot to a different bank. Nothing moved, and my new bank says nothing has changed. Smartbroker ignores written support messages. For now, I have reached out to the (German) banking regulator. They know my case and I hope they help soon enough.
No customer service; major issue for a customer not treated properly
Chasing them for a month because the October shares transfer failed. I could not reach anyone at customer service; I phoned many times, waited long, and the line cut every time. Email got no replies either. After I found a manager on LinkedIn, I finally got a call from someone who said there was ... Chasing them for a month because the October shares transfer failed. I could not reach anyone at customer service; I phoned many times, waited long, and the line cut every time. Email got no replies either. After I found a manager on LinkedIn, I finally got a call from someone who said there was a problem with my transfer and that they would fix it...ten days ago. But nothing was fixed, and again nobody answers, and nobody replies. I tried fifty times in the last four weeks, and in all cases I waited ten minutes before the call ended. Support never called back, emails bounced, and I felt ignored every single day there. Absolutely horrible company!
The old Smartbroker ran fine. Moving to Smartbroker Plus is a total disaster today! The app won't work, my portfolio transfer hasn't happened and the company gives no word. NONE. no email reply, phone line drops after 8 minutes (lots of tries), the chat is just a bot with no sense- no people. I p... The old Smartbroker ran fine. Moving to Smartbroker Plus is a total disaster today! The app won't work, my portfolio transfer hasn't happened and the company gives no word. NONE. no email reply, phone line drops after 8 minutes (lots of tries), the chat is just a bot with no sense- no people. I plan to wait for the transfer to Smartbroker Plus to finish. Then I'll switch to a reliable broker with real help. Awful!! That whole switch felt rushed and broken. I don't trust them anymore. Amended after reply from Smartbroker: They tell you to call them about your worries. Usual customer support BS - you can't reach the line. It drops after 8 minutes. Smartbroker - never again!
Horrible service from them. They just drop calls and won't answer emails. Don't count on them, you might have trouble getting your money back from this firm. Added 18.10.2023 after a "feedback" from Smartbroker: In your tickets system already more than 150000 tickets (this number is from ticket c... Horrible service from them. They just drop calls and won't answer emails. Don't count on them, you might have trouble getting your money back from this firm. Added 18.10.2023 after a "feedback" from Smartbroker: In your tickets system already more than 150000 tickets (this number is from ticket confirmation mail)! Seems like a big warning to you. I called that number many times, but no luck. Ever tried reaching their support at all? Support and service were awful. I would not trust them with any money again.
Smartbroker has awful customer help. They do anything to stop you moving your money elsewhere. From tax forms to bank slips, you can only request by mail. Its the roughest interface of any broker around. Would not recommend to anyone.
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David Carter
Oct 17, 2022
Absolutely worst customer experience
Totally the worst customer service. They won't help at all with easy asks and are rude too. Their usual reply is "I can't tell you and I don't know who can". Their trick is to bounce you between BNP Paribas and them, abusive, with no help. I'm talking with a lawyer to handle the mess they made fo... Totally the worst customer service. They won't help at all with easy asks and are rude too. Their usual reply is "I can't tell you and I don't know who can". Their trick is to bounce you between BNP Paribas and them, abusive, with no help. I'm talking with a lawyer to handle the mess they made for me. This mess takes my time and nerves. I'm talking to a lawyer about it now. Seems like they want to avoid help. Very not acceptable.
Terrible support from this place. They act like customers don't matter here. My login was blocked for three months despite many replies promising it would be fixed. So sad to deal with this. Every reply sounded hollow and never fixed the problem. I'm shutting down my account and finding a differe... Terrible support from this place. They act like customers don't matter here. My login was blocked for three months despite many replies promising it would be fixed. So sad to deal with this. Every reply sounded hollow and never fixed the problem. I'm shutting down my account and finding a different broker - I'd rather pay more for real service than keep this junk, cheap help.
