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How customers rated this site

4

(Based on 22 reviews)

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About SHEIN

SHEIN is a global online fast-fashion retailer offering trendy apparel at affordable prices, with daily additions of new styles and a highly popular mobile app.

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SHEIN Reviews

casualshopper99
casualshopper99
Oct 21, 2025
Convenient

Easy, quick.

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Ava Rose Turner
Ava Rose Turner
Oct 21, 2025
Never let's you down 100%

SHEIN is my favorite online shop; i really love it, it has everything you need❤️x

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Sophie Lane
Sophie Lane
Oct 21, 2025
Always delivered quickly

Always fast delivery, nice range of clothes, etc

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Still not SHEIN customer
Still not SHEIN customer
Oct 21, 2025
DID NOT ARRIVE!!!!!!!!
TWENTY-TWO ITEMS WERE ORDERED, BUT TWELVE DID NOT ARRIVE. I picked three day delivery because my son needed warm clothes and break time was near. When I opened the box, I got in touch right away and asked for help. SHEIN said they would look into it! Later they replied that everything had been se... TWENTY-TWO ITEMS WERE ORDERED, BUT TWELVE DID NOT ARRIVE. I picked three day delivery because my son needed warm clothes and break time was near. When I opened the box, I got in touch right away and asked for help. SHEIN said they would look into it! Later they replied that everything had been sent. That makes me think someone is lying, or the warehouse botched the order, or it was never shipped. I've been a customer for years and never had a real problem. I am frustrated by how this was handled. I would have taken the missing twelve items as I need them. No solution was offered. Now I’m out of money and can’t buy elsewhere, and my seven year old still has no winter clothes. This is shocking. I wanted helpful answers, not excuses. Now I am stuck with a bill and no clothes. My son is cold, and the week is almost over, so I feel let down and stuck. Very disappointing.

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Asha Patel
Asha Patel
Oct 21, 2025
I enjoy using Shein

I like shopping on Shein, prices are fair, and most things I buy feel decent quality. What annoys me are those promos with free stuff and a timer; they never work, and if you somehow grab a free item, you still don't get it. Overall, I shop there because prices help. Most things are fine.

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Emma Dupont
Emma Dupont
Oct 21, 2025
Awful Service Awful Company
I have used shein for years with no real issues, until they started selling through third party sellers and things went downhill fast. I ordered three boxes from them in September, two arrived, one went to a wrong address, and the courier even showed a fake photo of a different place. I reached o... I have used shein for years with no real issues, until they started selling through third party sellers and things went downhill fast. I ordered three boxes from them in September, two arrived, one went to a wrong address, and the courier even showed a fake photo of a different place. I reached out to shein about this and they would not refund, blaming the courier and saying they marked it as delivered. I spoke to Yodel, who said the parcel is missing and sent proof by email, but shein said that wasn't enough to prove loss and kept refusing. I've been going back and forth with them more than twenty times since it happened over a month ago, and now they froze my account without a real reason. Nothing they say makes sense; every question they ask and every proof I send gets a vague reply that still leaves me in the dark and without a refund. I won't shop with shein again, because their customer service has been awful, they show no care for loyalty, and they seem to ignore consumer rights. To shein, please skip your generic replies to my review, because you won't do anything but keep refusing my money while pretending you can somehow fix this. Shame on you, a big company, for not refunding a £60 order; I think you must be hard pressed to handle this. They keep asking for more proof even after I sent tracking numbers, emails from Yodel, and screenshots, and they still act like nothing is wrong. If they act this way with a simple missing parcel, I hate to think how they would handle bigger issues in the future. Right now I want others to know what they really do to people. Do not waste your money.

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Lena Brooks
Lena Brooks
Oct 21, 2025
Only 1 item waa delivered from my order…

Only one item arrived from my order, with no word about the rest and no reply ever. Kind regards Lena Brooks.

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Olivia Hart
Olivia Hart
Oct 21, 2025
Very happy

Really pleased, delivery took longer than usual but pleased when my order arrived anyway

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Emma
Emma
Oct 21, 2025
Easy to order great discounts and the…

Easy to order big savings and the item was nice quality. Delivery came sooner than I thought, too

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Emma Brooks
Emma Brooks
Oct 21, 2025
Great website

Nice site. Prices are affordable enough and some items are good quality overall.

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Emily Carter
Emily Carter
Oct 21, 2025
Great product fast delivery

Nice item quick shipping

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Emma
Emma
Oct 20, 2025
Always value for money

Solid value every time

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Mia Carter
Mia Carter
Oct 20, 2025
Love SHEIN

Love this shop, speedy shipping, solid quality items, enjoy the plus size range, prices are nice :)

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Grace McLean
Grace McLean
Oct 20, 2025
Product was as described and arrived…

Item matched its description and arrived fast

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shoplover77
shoplover77
Oct 20, 2025
Double check the prices at checkout

Check prices again at checkout, they may rise beyond the estimate when you finish. Shein hides costs, it's shady overall.

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Mia Parker
Mia Parker
Oct 20, 2025
Love shein great choices

Totally into shein picks

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Lina Ozols
Lina Ozols
Oct 20, 2025
Nicely packed

Only one item out of 4 was nice condition, matching the photo, the other 3 looked totally different, I would order again if that app stayed off my phone next time

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Ava
Ava
Oct 20, 2025
I do really love shein I always use…

Shein really wins me over, I shop there a lot. They're steady with shipping, and the stuff and prices match what you get, plus the quality is decent too, so I'll keep using Shein.

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Aarav Singh
Aarav Singh
Oct 20, 2025
It’s a good company to buy things off…

Shein is a nice place to buy cheap stuff and get good quality clothes at times.

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K
K
Oct 20, 2025
I received wrong items in parcel after…

I got the wrong things in the box after many tries to reach someone to sort it out I chose to send back for a refund but they won’t cover postage even though it was their fault not mine so I won’t shop here again shocking

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Sophia N. Rivera
Sophia N. Rivera
Aug 11, 2025
Loved the quick shipping

The dress arrived within 3 days and looked just like the photos. The fabric feels sturdy and the stitching is neat, even after a gentle wash. I’m very happy with this purchase and will definitely shop SHEIN again.

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A. Kim
A. Kim
Apr 27, 2025
Sizing runs a bit small

Nice fabric, but sizing runs small for me.

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