Paddle
Software monetization and payments platform
How customers rated this site
(Based on 20 reviews)
About Paddle
Paddle sells software and digital products from thousands of software companies. If you do not recognize a charge and would like a receipt, or suspect that a charge is fraudulent we can help identify, investigate and quickly resolve the issue at https://paddle.net/
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Paddle Reviews
Alex Carter
Quick reply
Quick reply, clear help to solve.
Ava Rhodes
I actually didn’t need the service it…
Probably not needed this service; it wasn’t my thing, but it works like chatgpt for images. Still, the customer service is top notch, though! I guess, though.
Luis Mercado
Mistake in subscription
I thought I signed up for a 7-day free trial, but I messed up and got billed for a full year instead. I contacted customer support, and they issued a refund immediately after I chatted with the bot, which felt quick and easy.
Caleb
I requested a refund for a purchase…
I asked Paddle for my money back on a product I wasn't happy with. The auto system did it all and it finished in under 2 minutes quickly.
Emma Byrne
Great Bot service
Nice Bot service
Michael Davis
Nice and simple
Plain and easy. Found the fees I needed, stopped the subscription in a few seconds, and got the refund in a few more seconds, thanks to Paddle Chat Bot (sorry I forgot your name, homie, all good)
PRIME
Clear information and helpfull team
I bought a product — the info was clear, and messages went smooth
PixelNinja7
I asked for a refund for a product…
I requested a refund for a mistaken purchase, and it was approved right away, no questions asked.
Alex Rivera
We tried to use Paddle for out platform…
We gave Paddle a chance for our selling site. It took them 2-3 days to answer emails, and we set up a call, but they did not show up at all.
Liam Carter
Great Customer Service From Paddle.net
I typed the wrong watchfaceID, and Paddle.net's chat tool made asking for a refund really simple. I'm really into the adjustable watchface for my Garmin Instinct 3 so far
Liam Carter
Incorrect account blocking
Lily Thompson
Very easy to use the chat
Chat was easy to use. I did not buy a premium service and Paddle could successfully file the refund.
David
IT was quick and easy to cancel my…
It was quick to cancel my renewal, very easy.
Lucas Fernandes
Good experience
Nice experience overall. Wrong item bought, refund quick, trustworthy.
RuggedRider99
paddle collects money
quietgeek42
During the process of paying for…
While paying for GeoGuessr, I chose the wrong plan and charged myself. I filed a refund, and they handled it very smoothly. Thanks for the help! Really happy with it.
Kiril Petrov
efficient and helpful
quick and helpful
Lena Brooks
Super easy and user friendly!
I clicked buy by mistake and I was honestly nervous because other providers have rejected refunds for mistakes like this before now. Refund and cancellation were easy and I found it really friendly. Thanks so much!
Mila Dobrev
Amazing customer service
Very helpful service
Romain Dupont
Perfect. Great customer service.
Spot on! This developer creates apps that stay handy and useful, and the chat bot from support makes everything quick and smooth! Paddle is great, I really enjoy it 👌🏼
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