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How customers rated this site

4.8

(Based on 20 reviews)

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About one.com

one.com is a leading European provider of web hosting and other related web services. Founded in 2002, one.com now provides over 1.5 million customers around the world with our famously easy-to-use services.

Everything you need to create, manage, and promote a stunning website is at your fingertips from our state-of-the-art control panel. Whether you want to create a blog, promote your work or sell your products, we’ve got you covered! All sites come with email hosting, data migration, SSL, photo gallery and much more.

Your feedback means the world to us.
All feedback is reviewed by real people and will be used to improve our services.

Our customer support is available 24 hours a day, 365 days a year via Live Chat and e-mail at one.com/contact

We are here to listen.

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one.com Reviews

Nikolaj Sorensen
Nikolaj Sorensen
Oct 20, 2025
Splendid service

Really quick reply when I asked to move domain control. And years of smooth hosting as well.

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RD Asphalt Consulting AB
RD Asphalt Consulting AB
Oct 20, 2025
Great assistance

Came right away to fix it. No waiting. Repaired quick and done.

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Nadia
Nadia
Oct 20, 2025
Timely help and upfront gyidance for…

Quick help and clear guidance for our benefit.

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Jonas Nilsson
Jonas Nilsson
Oct 19, 2025
Churlyn helped me solve issues since we…

Churlyn helped me fix problems after we skipped paying an invoice, and also guided us toward a better plan for our product lineup, 10 / 10 would recomend overall great !!!

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Lukas Kock
Lukas Kock
Oct 19, 2025
Quick and helpfull response

Fast and helpfull reply

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Reza Talebi
Reza Talebi
Oct 19, 2025
My experience with one.com was great due to the easy, hassle-free setup and the platform’s simplicity. The responsive and clear customer support made managing my website smooth and reliable.
One.com stood out to me because the platform is easy to use and their services feel solid and steady. When I needed help, the support team replied quickly and was friendly, which made running my site feel calm. They shine at keeping things basic and clear. The tools are easy to figure out, and t... One.com stood out to me because the platform is easy to use and their services feel solid and steady. When I needed help, the support team replied quickly and was friendly, which made running my site feel calm. They shine at keeping things basic and clear. The tools are easy to figure out, and the people there really try to fix problems. That help matters a lot and makes me trust their service. Overall, I feel confident with them.

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RT
RT
Oct 18, 2025
problem solved

Issue fixed, asked via chat and a pro helped.

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Erik Lund
Erik Lund
Oct 17, 2025
Did not let me nenew my domain

Didn't renew my domain, chat (not AI but a person) told me I couldn't buy it back during quarantine. The registrar showed a very unserious attitude, not helpful at all.

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Ben
Ben
Oct 17, 2025
Support is REAL support from Meralyn at one.com

Meralyn from support really helped me out, I ran into a snag at first and she guided me through all the bumps over the past few days. She's been a star with support. I already run another domain with one.com, so I knew what a nice company you are. Glad to keep with you all the time, I mean it!

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Alex Lane
Alex Lane
Oct 17, 2025
Today I was assisted by Erika

Today I spoke with Erika about my bill, and Erika took care of it nicely, solving the issue to my satisfaction by the end.

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Lundgren
Lundgren
Oct 17, 2025
The quick and 5-star support from…

Candice provided quick, 5-star help; it felt great. She answered fast and was very friendly. She could handle every question I had from start to finish.

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Jonas Berg
Jonas Berg
Oct 17, 2025
smooth

easy, fast and nice support

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Alexei
Alexei
Oct 16, 2025
Just needed the unlimited Emails

Just wanted endless emails on my current domain. After talking with Meralyn about it, since I didn’t want the default setup, the change was made. All the support replies were right and useful. Really appreciate it again.

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Jordan Reed
Jordan Reed
Oct 16, 2025
Great help from the Customer service…

Nice help from the customer service team

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Luca
Luca
Oct 16, 2025
Needed help with a domain

Needed some help picking a domain name, and the support was really good. Felt nice overall.

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Alexandre Dupont
Alexandre Dupont
Oct 16, 2025
Excellent customer support

Nice customer support

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Emily Carter
Emily Carter
Oct 15, 2025
The support staff gave an excellent…

The support team offered excellent help and made sure they understood what I needed properly.

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RT
RT
Oct 15, 2025
I had an outstanding experience with…
One.com’s help team really impressed me! The representative, Ace I spoke with, was very kind, smart, and patient. He got my issue fast, walked me through every step, and fixed it quickly. It’s not often you see this high level of care and know-how. I’m grateful and happy with the service — thanks... One.com’s help team really impressed me! The representative, Ace I spoke with, was very kind, smart, and patient. He got my issue fast, walked me through every step, and fixed it quickly. It’s not often you see this high level of care and know-how. I’m grateful and happy with the service — thanks, One.com! I’d gladly recommend them anytime.

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Emma
Emma
Oct 15, 2025
Good customer service

One.com feels quite nice overall, but their help desk really shines - I got solid support from Neah, too!

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greenfarmer42
greenfarmer42
Oct 14, 2025
Best support ever

Thanks for the really helpful support

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