Nordnet
Danish online investment and pensions
How customers rated this site
1.6
(Based on 20 reviews)
5
4
3
2
1
Companies on Trusteroo aren't allowed to offer incentives or pay to hide reviews.
About Nordnet
Hos Nordnet kan du handle aktier og investeringsbeviser på en enkel og overskuelig måde. Vi giver dig optimale investeringsmuligheder til lave priser, og det gælder også pensionsordninger.
Want to share your experience?
Write a ReviewSites similar to Nordnet
No related brands found.
Nordnet Reviews
RT
Apr 10, 2025
From hero to zero in just a few weeks
From top to flop in just a few short weeks. Big trouble handling traffic on the site. Very long waits in support. Thinking about switching to Saxo these days.
Was this helpful?
Alex Carter
Mar 26, 2025
Very easy to use app and ideal for…
App is simple to use and friendly for new investors. It would help a lot if there was a desktop English version, plus a way to set dates or periods to watch how investments perform over time. That helps with comparing results.
Was this helpful?
Adam Nowak
Mar 25, 2025
Hidden Fees & Poor Service
Stay away from Nordnet if you want a fair broker. They tack on several fees that aren’t explained in the rules or contracts, and these charges often don’t line up with what I did. I’ve held the same stocks in other brokers without extra costs, but Nordnet seems to have its own rules to justify ex... Stay away from Nordnet if you want a fair broker. They tack on several fees that aren’t explained in the rules or contracts, and these charges often don’t line up with what I did. I’ve held the same stocks in other brokers without extra costs, but Nordnet seems to have its own rules to justify extra deductions. Getting through to support is tough, and when you hear back, explanations are usually fuzzy. I ended up paying more than I planned because of hidden fees, which makes investing with Nordnet frustrating and pricey. Hidden fees made me doubt their honesty and fairness. Choose a platform with clear pricing and real transparency!
Was this helpful?
Lukas Berg
Feb 12, 2025
Biggest amateur platform in the world!
Big amateur vibes from this platform, loud and clear!! They picked the worst moment to push an upgrade that knocked out logins for 500.000 Danish users stuck most of the day. This whole thing shows they can't plan. How can a real platform ship changes during market hours with such awful timing? I... Big amateur vibes from this platform, loud and clear!! They picked the worst moment to push an upgrade that knocked out logins for 500.000 Danish users stuck most of the day. This whole thing shows they can't plan. How can a real platform ship changes during market hours with such awful timing? I’m done with this mess and am moving my assets to SAXO BANK - see you - never again!!
Was this helpful?
Jon
Feb 11, 2025
System down
System down, stuck with currency accounts changes poorly rated.
Was this helpful?
Jonas & son
Feb 05, 2025
Not a simple and useful platform. No support
Been with Nordnet for years to trade, but the site isn't very bright or simple. When I tried to set up a transfer for my grandkids, nothing worked. The process dragged on: first a full month to get a power of attorney, and still the transfer wouldn't go through. Help from the support team was poo... Been with Nordnet for years to trade, but the site isn't very bright or simple. When I tried to set up a transfer for my grandkids, nothing worked. The process dragged on: first a full month to get a power of attorney, and still the transfer wouldn't go through. Help from the support team was poor. I nearly quit and moved the money for my five grandkids to another service. Couldn't keep trusting it with family funds.
Was this helpful?
Amra Kovacevic
Jan 27, 2025
Really good platform
Nice platform, no issues at all. Been using it for 5 years. Support helps.
Was this helpful?
Kiana B.
Jan 25, 2025
Friendly interface, easy to use trading platform
Been using Nordnet for over two years now, with no problems at all. Their support team is solid, trading fees are fair, and the site feels easy to use. The one small snag is the knowledge tests for buying complex stock types or funds, since they’re only in Danish, making financial terms tough to ... Been using Nordnet for over two years now, with no problems at all. Their support team is solid, trading fees are fair, and the site feels easy to use. The one small snag is the knowledge tests for buying complex stock types or funds, since they’re only in Danish, making financial terms tough to grasp in a language unfamiliar to you. Overall, I’d say Nordnet is worth it, and I don’t get why people get so wound up about it on here in my view!
Was this helpful?
Lena Freedman
Jan 24, 2025
I decided to invest $2000 in nordnet…
I put $2000 into nordnet, sure it would be fine, but the cash vanished, and their help said nothing could be done, which I then filed with Rose Lane (GP) Limited for their intervention, and I felt let down.
Was this helpful?
Oskar Nielsen
Jan 13, 2025
Nordnet is awfull
Nordnet seems one of the nicer trading sites here in the Nordic area, but it isn’t free of problems. Every other platform I check out seems to use odd tricks to cheat you, as a source once hinted, the stock game makes crooks look clean. I’m retired so I have little else to do than learn day trad... Nordnet seems one of the nicer trading sites here in the Nordic area, but it isn’t free of problems. Every other platform I check out seems to use odd tricks to cheat you, as a source once hinted, the stock game makes crooks look clean. I’m retired so I have little else to do than learn day trading, and Nordnet isn’t really fit for me. One big issue is that you can’t scalp because deals from the day aren’t updated until the next day, so you’re stuck until tomorrow and that isn’t how scalp trading should work. Fees for trades aren’t a big deal if I get instant updates, quick access and fast execution, but Nordnet lacks those, and there’s no extended-hours trading either. My view is Nordnet is ONLY good if I want to hold a trade long. On other sites I found faster updates and after hours trading, and that makes Nordnet look slow when I want to move fast in the day, which is not how I trade.
Was this helpful?
Alex
Nov 26, 2024
Still no account after a month, and no indication whatsoever how long it might take
Signed up and waited over a month to have my account active. Not cool for a digital-first broker to drag that long. On the phone, support could not say when it would finish. When I emailed a week later, they replied, "Due to personal data rules, Nordnet can’t answer your question by mail." So on ... Signed up and waited over a month to have my account active. Not cool for a digital-first broker to drag that long. On the phone, support could not say when it would finish. When I emailed a week later, they replied, "Due to personal data rules, Nordnet can’t answer your question by mail." So on calls they don’t know, and on email they hide behind GDPR to avoid sharing details. Very poor service. Still waiting for my account... Activation still not done, and I feel stuck. I expected help, not excuses. Waiting every day is really frustrating. Hope it fixes.
Was this helpful?
Noah
Nov 06, 2024
long wait and zero care for customers
They don't explain who you can move cash to and who you can't. After three calls, and promises they would fix it weeks ago, I'm still waiting to get my money back from their mistake account. I still haven't seen it back, and it's almost a month. Also there is a window when opening an account to i... They don't explain who you can move cash to and who you can't. After three calls, and promises they would fix it weeks ago, I'm still waiting to get my money back from their mistake account. I still haven't seen it back, and it's almost a month. Also there is a window when opening an account to invest without fees. I missed that chance because I'm waiting on them, and now they say it isn't their problem. Customer satisfaction isn't a priority, which ofc is a fair call they made. But as a customer I wish I'd been told in advance. I had hoped for a quick fix, but it dragged on and I felt ignored. Now that time is gone, the chance to invest for free is gone too, altogether.
Was this helpful?
Alex Frost
Oct 03, 2024
If u wanted to be robbed legally then…
Want to get ripped off legally, then buy shares with nordnet.. very poor spot for investment anyway
Was this helpful?
Lena Carter
Sep 26, 2024
Worst customer service ever
Terrible customer service, period! For six months I have tried to open an account for my under age son. It won’t work, and nobody seems to care. Bad experience overall.
Was this helpful?
Luka
Jun 04, 2024
Slowest customer service in the universe :)
Customer service here moves slow and never helps quickly. I asked to close one account on May 7, they said ten to fifteen days, and it's still not closed, very unprofessional. When I call, they say they will pass my note to the team who handles closings, because they can't do more. I kept calling... Customer service here moves slow and never helps quickly. I asked to close one account on May 7, they said ten to fifteen days, and it's still not closed, very unprofessional. When I call, they say they will pass my note to the team who handles closings, because they can't do more. I kept calling and waiting, and nothing changed at all for days. great :) For a quick example, SAXO finished the same kind of account in just 2 days.
Was this helpful?
Mason Reed
Apr 30, 2024
waiting since 7 days for approval of my…
Still waiting 7 days for my account approval to arrive
Was this helpful?
Lena
Apr 24, 2024
Dont trust their certificates
Avoid trusting their certificates. Do not buy the bull/bear notes from Nordnet. They pull the plug when you try to sell anyway.
Was this helpful?
Mike
Mar 25, 2024
Just terrible.
The platform is BS and expensive. Support is a joke. They act like they care but do nothing and F’em over. Look somewhere else for your trading money. I am. Find another place for your funds anyway.
Was this helpful?
Pavel Orlov
Mar 21, 2024
How on 🌍 in 2024 it can take 10 days+…
Why in 2024 does it still take ten days or more to open a Danish EU account? If joining takes forever, I can only think how long it would take to pull cash from Nordnet, close the account, or do anything not in the company's interests. Looks like Saxo owns the moment now. Seems it is Saxo's momen... Why in 2024 does it still take ten days or more to open a Danish EU account? If joining takes forever, I can only think how long it would take to pull cash from Nordnet, close the account, or do anything not in the company's interests. Looks like Saxo owns the moment now. Seems it is Saxo's moment today.
Was this helpful?
Soren Larsen
Feb 21, 2024
they froze my account because I moved…
my account got frozen after i moved to another country. they asked for a few documents, which i sent without delay. they claimed the review would take about two weeks. now it’s been two months and the account stays locked, with no responses to the emails i send. furthermore, their website blocks ... my account got frozen after i moved to another country. they asked for a few documents, which i sent without delay. they claimed the review would take about two weeks. now it’s been two months and the account stays locked, with no responses to the emails i send. furthermore, their website blocks my ability to see or send messages back to them. you’re not catching what i’m saying. i can’t use the mail service you provide because you blocked my access. so i can’t read or reply to your messages. this has left me stuck, without any clear answer or help. hope you fix this soon.
Was this helpful?
Join thousands of reviewers
Share your experiences with Nordnet and help others make informed decisions.
Write Reviews
Share your honest feedback
Earn Badges
Get recognized for quality reviews
Help Others
Guide purchasing decisions
Free forever • No credit card required • 10-second signup