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About Mpix
Create and order professional quality photo prints, customize cards and stationery, shop personalized photo gifts, custom wall art, and more online at Mpix.com.
Order arrived two weeks late and the wrong item. Customer support offered nothing useful.
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Emma
Oct 08, 2025
I ordered over 100 product variations…
I ordered over a hundred product styles for a youth team. MPix got it done in one day. The order arrived with no mistakes, and the color and quality were Beautiful. I won’t shop anywhere else for my small business. Thanks MPix
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L. Nguyen
Oct 06, 2025
Decent book, slow service
Decent photo book when it arrives, but service drags.
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Miles
Oct 05, 2025
Easy and Professional
Fast delivery, sharp prints, steady.
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S. Patel
Sep 27, 2025
Refund request mishandled
Tried calling for a refund after a misprint; never got real help. Emails were canned and unhelpful.
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Emma
Sep 26, 2025
Amazing quick photo book and helpful…
Great speedy photo book and friendly customer help!
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R. A. Miller
Sep 23, 2025
Fair price, inconsistent quality
Prices are fair, but quality is inconsistent. Sometimes colors look great, other times off.
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Mara Carter
Sep 18, 2025
Never again!
I have used Mpix for years, mostly fine, but I will not use them again ever. Why would the site let me use points twice just to get free shipping on a small order under thirty-five dollars? If those first five hundred points had truly given me free shipping, I wouldn't have bothered using anothe... I have used Mpix for years, mostly fine, but I will not use them again ever. Why would the site let me use points twice just to get free shipping on a small order under thirty-five dollars? If those first five hundred points had truly given me free shipping, I wouldn't have bothered using another five hundred to make it work anyway. I shot off an email to support — since no one answers the phone anymore. The rep started with 'I’m sorry for the mix-up' as if I was the one confused — then gave a long excuse about why they didn’t fix the points. I replied, 'There’s no mix-up. I’m sure the site is wrong' and I kept stressing the bug on their site. It felt like arguing for hours, and nothing changed. The point count stayed broken anyway. 'This isn't a site mistake,' he snapped back. WOW!!! He replied again to argue about why I'm wrong. It was a waste. That store seems to argue with shoppers more than it helps. How could the site let me use points twice for free shipping, taking the points I earned while spending a lot there? They care little about customer joy and more about saving a few bucks anyway. Bottom line: they do not care. Serious photographers: take a look at McKenna Pro Imaging. Better quality, solid service, and cheaper than Mpix overall. They treat customers much better.
Ordered a pretty big batch of enlarged photos, several for gifts to relatives. The prints arrived dull and dark. They weren’t underexposed and looked fine on the monitor when I placed the order. The 3x5s looked decent, but the larger prints were a total waste of cash! Why would daytime snow shots... Ordered a pretty big batch of enlarged photos, several for gifts to relatives. The prints arrived dull and dark. They weren’t underexposed and looked fine on the monitor when I placed the order. The 3x5s looked decent, but the larger prints were a total waste of cash! Why would daytime snow shots turn gray and fuzzy? I chatted with someone at mpix who said they’d ship fresh prints, but months have passed, and still no replacement. I even asked to send back the bad ones, which now sit in a cabinet with empty frames. Awful quality, awful customer service. Stick to trusted sites, mpix isn’t it. I expected better care, and I want others to know.
Ordered a handful of metal prints and they looked fine at first, bright and clear. When they were hung, one had bumps on the back where the mount sits, like it pressed in too hard and the corners peeked to the front, making puckers, and it looked off up close. Another one dropped after two days, ... Ordered a handful of metal prints and they looked fine at first, bright and clear. When they were hung, one had bumps on the back where the mount sits, like it pressed in too hard and the corners peeked to the front, making puckers, and it looked off up close. Another one dropped after two days, the mount came off entirely without warning. They offered a fresh mount instead of replacing the whole print, as a fix. Soon after, they said they would print all three photos again for me. Even with the flaws, the service was pretty good overall. Let's hope the replacements turn out okay.
Poor quality overall, won't stay on wall, keeps falling down, glue is really weak and unreliable.
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Jonathan P.
Aug 28, 2025
Hidden fees at checkout
Shipping was cheap at checkout but extra fees showed up at the end. Final cost higher than expected, and packaging looked flimsy.
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Lily Reed
Aug 28, 2025
Prints were low quality
My photos were really good and I ordered 11x14 prints. Shipping took forever, and I waited days. When they came, the prints were not clear at all, sadly. I’m very disappointed and won’t order from them again, ever.
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Emma
Aug 25, 2025
They resized my image incorrectly and…
They messed up my photo, and there are tons of excuses about it not being their fault. They cropped by width, not height, and took off my head ... and they missed it. They say I approved in the preview, but I snapped a phone photo of the PC preview before paying $100. They ignored that. They won'... They messed up my photo, and there are tons of excuses about it not being their fault. They cropped by width, not height, and took off my head ... and they missed it. They say I approved in the preview, but I snapped a phone photo of the PC preview before paying $100. They ignored that. They won't stand behind their product. I will never use them again. I feel lied to and very upset
Poor product quality. Spent over $200 and it looks, at best, like a $20 photo printed on cardboard. Overall, the quality is awful.
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Connor
Jul 23, 2025
They are my go to company for printing
I love using them, while I ordered I realized I would be going on vacation and worried about getting my order before I left, so I reached out, and they did a onetime overnight shipping which was amazing. The quality and color of photographs were perfect. I was glad they could help me stay on sche... I love using them, while I ordered I realized I would be going on vacation and worried about getting my order before I left, so I reached out, and they did a onetime overnight shipping which was amazing. The quality and color of photographs were perfect. I was glad they could help me stay on schedule, too.
My order arrived damaged again; replacement dragged on for weeks. Quality control seems inconsistent.
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Drew Parker
Jul 13, 2025
Total Nightmare!!!!!
Fresh but clueless, wanna-be print shop! Save your cash and pick Walgreens instead. What arrives (if anything) comes from a generic box stuffed with scraps of cardboard, and your pictures wrapped tight with hard, permanent tape. If you even try to peel it, it ruins your order. Utterly awful suppo... Fresh but clueless, wanna-be print shop! Save your cash and pick Walgreens instead. What arrives (if anything) comes from a generic box stuffed with scraps of cardboard, and your pictures wrapped tight with hard, permanent tape. If you even try to peel it, it ruins your order. Utterly awful support, and the service here is among the worst I’ve seen. No refunds, ever! They will talk down to you, chip away at you, mock you, then smack you in the face by saying, 'There is nothing we can do, sorry. Okay, goodbye!' I had to fight my card company to get a refund from their junk products and I also filed complaints with BBB, Consumer Protection Agencies, Google, and Trustpilot. If you value your time, money, and sanity, avoid this place and tell friends to stay away until they fix things. BEWARE AT ALL COST!!
Print looked washed out and pixelated. The frame arrived dented, and the replacement took forever. Wouldn't shop Mpix again.
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Mia K.
Jun 24, 2025
Top Notch
I got a canvas photo collage for my boyfriend, fifty pictures of his dear cat who recently passed, and it showed up today. He LOVES it! Not only are the photos pretty good, but the frame wrap, the neat backing/wire job, and the packaging are all top-notch. I had never used MPix before, and I foun... I got a canvas photo collage for my boyfriend, fifty pictures of his dear cat who recently passed, and it showed up today. He LOVES it! Not only are the photos pretty good, but the frame wrap, the neat backing/wire job, and the packaging are all top-notch. I had never used MPix before, and I found them by asking ChatGPT which company is best for top online collage photo printing services, and MPix was one of four, nice tip! I will rely on MPix from now on for all my online photo needs. The colors look bright and true, and it really made him smile.
I've used MPix for several photo prints and I'm happy with how they look. Most of my orders are art prints and the paper stock is nice. The metallic prints they've made for me are my favorite.
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RT
Jun 06, 2025
Very good quality-highly recommended
Not sure what shop did it, but Mpix nailed editing, printing, and framing my wife's funeral photos. Much better quality than the funeral home offered, and at a fair price. It was a gamble the first time, but I won't repeat it. Mpix at last, the right pick. Glad I gave them a try. Thanks
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Mira Chen
May 30, 2025
5 stars every time
I’ve stuck with Mpix for more than ten years, and they still wow me every time. The pictures and goods they send are always sharp, bright, and polished. I’ve bought prints, albums, and gifts, and every piece has exceeded my hopes. Even through the busy holiday season, Mpix finds a way to ship qui... I’ve stuck with Mpix for more than ten years, and they still wow me every time. The pictures and goods they send are always sharp, bright, and polished. I’ve bought prints, albums, and gifts, and every piece has exceeded my hopes. Even through the busy holiday season, Mpix finds a way to ship quickly. Their fast service, dependability, and solid quality are second to none. I’ll stay a customer and tell my friends and family about Mpix. Five stars, every time. Without fail.
Colors looked off from the photos I uploaded. Bright reds and oranges showed up dark and dull. Some prints were quite blurry. If you reach support, hope you don't get stuck with Barry, for real today.
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Mia Carter
May 08, 2025
AMAZING CS
Ran into a minor snag with my order, and I was amazed by how fast and friendly the Mpix team fixed it. Jecilyn replied in minutes and had a fix ready almost right away. Definitely one of the top customer service moments I've had — speedy, thoughtful, and truly valued overall.
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K
Mar 07, 2025
Horrible customer service they charge a…
Terrible help from the team, they bill a lot for the photo boards but won't stand by their items. Mine is about eighteen months old but the glue shows through the surface they used. They don't mind if it's their fault or not. I have photo boards from places that charge a quarter of the price and ... Terrible help from the team, they bill a lot for the photo boards but won't stand by their items. Mine is about eighteen months old but the glue shows through the surface they used. They don't mind if it's their fault or not. I have photo boards from places that charge a quarter of the price and they stay solid. Not worth the risk.
Not long after, Molly tried to scare me, saying I didn't get 100 percent and that I would lose my account here, which shows poor customer service. I offered a full refund in my reply to you. You can expect to see that in 3-5 business days. We aren't in charge of how your pictures are cropped. I w... Not long after, Molly tried to scare me, saying I didn't get 100 percent and that I would lose my account here, which shows poor customer service. I offered a full refund in my reply to you. You can expect to see that in 3-5 business days. We aren't in charge of how your pictures are cropped. I will shut down your account. Good luck, I guess. That kind of talk isn't okay. Thank you,
