IONOS
Leading cloud hosting and services
How customers rated this site
(Based on 29 reviews)
About IONOS
IONOS is a leading cloud platform offering robust cloud and hosting infrastructure, expert guidance, and scalable solutions for businesses. From domains, website builders and online stores, to optimized WordPress hosting and scalable cloud servers – you’ll find everything you need for your next project.
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IONOS Reviews
Lena R
Resim was very helpful with the issue…
Great help on our issue, Resim handled it well. I wish I could talk to him directly every time, but the experience remains great for us anyway. Thanks for all the help today.
techfan789
AWESOME!
So far, best support I’ve seen! Low price with great quality! Thanks to IONOS!
Daniel Reed
You locked me out of my account
Michael Davis
thank you for your support!
Thanks for all your support!
Daniel Reed
How many times do I need to cancel?!
David Cohen
good
simple to work with and skilled
Lena Porter
Quick resolution
Fast fix for my request.
Emma A.
Good information explained well
Nice info explained clearly. Use chat line to ask a question that helped me a lot today.
Ibe
Great experience with your customer…
Nice experience with your support team
Elena Costa
I have forgotten the s in my email…
Somehow I forgot the s in my email, and Jay fixed it, so I could finally secure my domain name at last.
Tom
The problem was fixed
The issue was fixed. But this is the second time the problem has shown up. The tech fixed it and said it should not happen again soon.
Daniel Russo
Working through Google Workspace set up with Justin
Going through the steps and backtracking with the helper to get Google Workspace felt really great. He stayed calm and polite while I clicked around, and he handled the setup on his end.
Diego Morales
Joshua is knowledgeable
Joshua remains knowledgeable, helpful and patient.
Ben
Great support person!
Helpful team member!
David
Excellent Service - as always
Sophia, the team member, knew her stuff, was friendly, and answered every question I had, while also showing extra features I decided would help us. I've been with IONOS for many years and always find your service superior, which keeps me trusting the team through good times.
Alex Carter
Great Service
Good service Easy phone support to reach. Short wait. Clear and useful guidance. Warm tone here. Perfect!
Liam Hart
Absolutely awesome
Totally awesome! Quick, steady & right on target!
David Kim
Very helpful staff
Staff were helpful
Ali Rehman
It’s been more than 10 days since I…
Spent more than ten days waiting for a refund from IONOS, and I still haven’t seen my money. Their support keeps saying it’s being processed, but nothing happens. This is very frustrating — it starts to feel like a scam. Be very careful before paying them anything. Not worth the real risk.
Ella Bennett
The customer service is superb!!
The service was really great!!
Liam Martins
User-friendly control panel
The control panel is clean and intuitive. Makes managing domains painless.
Michael Chen
Smooth onboarding, great support
From day one, I felt guided. The onboarding docs were clear and the chat support answered fast.
Daniel Rivera
Impressed with performance
Our site loads quickly, even during traffic spikes. DNS and hosting are reliably fast.
Emily W.
Solid value, a few tweaks
Overall happy with IONOS. A couple of features took a bit longer to find, but support helped.
N. Gupta
Good overall, room to grow
Solid performance overall, but some DNS propagation delays during migration.
Jonathan Reed
Great customer service
I had a billing question and they resolved it promptly. Friendly, knowledgeable staff.
A. Kapoor
Reliable uptime, superb performance
We have had zero downtime since migrating. Communications about maintenance are transparent.
Sophie Chen
Fast, affordable and reliable
Prices are competitive and the interface is intuitive. I appreciate the transparent renewals and reliable uptime.
Alexandra Patel
Excellent service and reliability
IONOS has been rock solid for my site. Setup was quick and their support helped me maximize performance.
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