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About GoDaddy
GoDaddy does more than sell domain names. Because every domain comes with GoDaddy Airo® to help unlock business growth. This AI experience will help you find a name for your business, build a website, and even design a logo, plus everything you need to reach more customers and make more sales.
Why GoDaddy?
We’re a trusted growth partner to over 20 million small business owners. Our global solutions seamlessly connect their identity and presence with commerce, leading to profitable growth. And when you need help along the way, GoDaddy is here for you with small business experts and resources, available 24/7.
Our Products
GoDaddy offers more than just a platform to build your website. Our groundbreaking AI-powered solution, GoDaddy Airo®, removes roadblocks to securing a domain and creating a memorable online presence with an SEO-friendly website. Elevate your business with productivity and email solutions that keep you looking professional. Our digital marketing tools empower entrepreneurs with everything needed to grow and thrive, whether selling online, in person, or both.
Every domain registered with GoDaddy comes with this AI-powered experience. Business essentials like an AI-assisted domain search, eye-catching logo, coming-soon page (that can be upgraded to a full website), Social Media marketing, payments, and more! Just tell GoDaddy Airo® a little bit about your business and it will instantly generate these for you. After that, GoDaddy Airo® will handle business tasks for you, freeing up some much-needed time to focus on what you do best.
That service provider is the worst by far, no help at all. I paid for a website, 2 emails, and 365 and got nothing but trouble. No one answers the phone, and issues on emails never get fixed; you have to log in to four settings to get your emails, and they won’t link to To iPhones. They want £70 ... That service provider is the worst by far, no help at all. I paid for a website, 2 emails, and 365 and got nothing but trouble. No one answers the phone, and issues on emails never get fixed; you have to log in to four settings to get your emails, and they won’t link to To iPhones. They want £70 a month for nothing, it’s a joke. don’t bother, go with someone else who actually looks after you and your business
A friendly rep was patient and knew the products inside out. I left feeling really good about the visit!
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Nova Reed
Oct 19, 2025
Good customer service
Nice service, with a great rep who cared.
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Mason Clarke
Oct 19, 2025
Easily the worst experience ever
Definitely the worst thing I've ever dealt with. Stay away from tricks. They care nothing for people. Wish I could rate them lower.
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Lorenzo Costa
Oct 19, 2025
Extremely poor customer service
Very poor customer service, pressure on time and trouble because of a bug in the delegated access area of their site, hours spent on AI chat with several agents and on the phone with them too, not only unable to fix the problem but no answer over the phone, told to wait for tech support's reply a... Very poor customer service, pressure on time and trouble because of a bug in the delegated access area of their site, hours spent on AI chat with several agents and on the phone with them too, not only unable to fix the problem but no answer over the phone, told to wait for tech support's reply as my agent asked for help, received no reply for the next hour on the phone with repeated prompts on the line. It left me stuck and frustrated overall.
For buying domains, godaddy is my top pick, every time online.
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Michael Davis
Oct 19, 2025
Evan was great as his colleagues always…
Nice work, Evan, like the crew always does
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Riko Santosa
Oct 19, 2025
Very good nice
Nice and good
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Sophie
Oct 19, 2025
Very poor service & still without the product paid for
Bought a domain and an email address. I waited for the email to be ready, the site said a few minutes. By the next day nothing was done. I texted GoDaddy in chat. Two hours later it still wasn't fixed and I still had no email. I explained this was time sensitive and I was losing work because of i... Bought a domain and an email address. I waited for the email to be ready, the site said a few minutes. By the next day nothing was done. I texted GoDaddy in chat. Two hours later it still wasn't fixed and I still had no email. I explained this was time sensitive and I was losing work because of it. I got an email saying it would take 24 hours to resolve. Now it's been three days since I bought it, and I still have no working email and no way to reach my customers. I asked how to file a formal complaint and was given two wrong links: one labeled how to report abuse. I said that wasn't what I needed, it was to make a complaint. I was told that's all they had. I don't like leaving bad reviews, but this has been both frustrating and stressful. The service feels poor and I still don't have a working product three days later. It's only an email setup. It shouldn't be this hard. I expected better help and a faster fix from a big name. Instead I got delays, excuses, and more waiting that hurts my business today.
Appreciate your help today—your patience and care changed things a lot. I value the time you spent to fix my issue. It's nice to see such commitment to solid service. Your help means a lot to me, sincerely.
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Z
Oct 19, 2025
Kudos to Major
I called about the surprise charge for PHP help and had a mix-up with Major. But he stayed calm and knew what to do, and led me to the place for PHP upgrade under Dashboard (which I rarely use even with Deluxe hosting). Nice job to him!! The only idea I had for GoDaddy is to email us directly, no... I called about the surprise charge for PHP help and had a mix-up with Major. But he stayed calm and knew what to do, and led me to the place for PHP upgrade under Dashboard (which I rarely use even with Deluxe hosting). Nice job to him!! The only idea I had for GoDaddy is to email us directly, not just a ping from Action Center, about PHP issues that could hit billing. Really appreciate the good help. Thanks!!
ExtExtremely Disappointed – No Support, Hidden Fee Increases, and a Terrible Experienceremely Disappointed
Very frustrated, no help, hidden charges, and a terrible time After a nice market day, I checked my bank and saw two odd charges from GoDaddy: £74.93 and £22.79. No prior warning, no explanation. Trying to get help was a mess. The site has endless pages that go in circles, no clear way to contact... Very frustrated, no help, hidden charges, and a terrible time After a nice market day, I checked my bank and saw two odd charges from GoDaddy: £74.93 and £22.79. No prior warning, no explanation. Trying to get help was a mess. The site has endless pages that go in circles, no clear way to contact anyone, no live chat works, and even their AI “support” stayed quiet. I felt stranded. For a firm that says they fix sites, their own pages are a mess. It’s hard to find real help or file a proper complaint. The only thing left was to write this review, and it says everything. Prices can rise, I get that, but the way they did it was plain wrong, no openness, no heads up, and zero help. After this, I’m thinking about leaving their platform. Disgraceful service from a company that should know better. Please learn from this mess, so others do not face the same disappointment or feel stuck with bad support in the end.
The GoDaddy rep I spoke with (Flavia) was very helpful and went well beyond what you'd normally expect. For the most part she beat the help I got from earlier GoDaddy agents. If GoDaddy had all "guides" customer service reps as resourceful and proactive as Flavia, they'd be top in the customer se... The GoDaddy rep I spoke with (Flavia) was very helpful and went well beyond what you'd normally expect. For the most part she beat the help I got from earlier GoDaddy agents. If GoDaddy had all "guides" customer service reps as resourceful and proactive as Flavia, they'd be top in the customer service game. Very glad with the outcome.
Lots of people messaged me via my GoDaddy site lately
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Nkechi Okafor
Oct 18, 2025
I got the best service and response to…
I received nice help and prompt replies that fixed my issue well today
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Daniel Brooks
Oct 18, 2025
I am a very dissatisfied customer! The do not stand behind their product.
First I phoned Godaddy to drop my plan on 9/10/25 around noon, since the price wasn’t worth it. A rep talked me into trying a cheaper option elsewhere. He also said I’d get a partial refund, which never showed up. He forgot to mention I’d lose my shopping cart. Without that cart, the site is usel... First I phoned Godaddy to drop my plan on 9/10/25 around noon, since the price wasn’t worth it. A rep talked me into trying a cheaper option elsewhere. He also said I’d get a partial refund, which never showed up. He forgot to mention I’d lose my shopping cart. Without that cart, the site is useless to me. I rang back on 10/1 at 4:22 and got told my account was refunded, that the new lower charge was taken from that, and the rest would be sent back. I never saw a cent. I told the agent I wanted a full refund, a third time, as my site was down. He told me he would but in for a full refund, but said he did not think it would go through as it was beyond the refund time frame. It was only 21 days later. I waited a bit and never received any refund. On 10/15 at 1:06pm, I called again, as I never received a refund and my website was no longer available at all. Once again, I told them I wanted a full refund, a third time, as my site was no longer online. I was told they had given me a partial credit but no refund. I asked for a supervisor. I waited well over 30 minutes on hold for the supervisor. I went over the issues once again. He then told me my site was up and working. I had checked 3 times before, including right before calling, and it was not up, but gave a File not found (404 error) . Clearly, in the 30 minutes I was on hold, they partially restored my site. I explained this was not what I wanted or what the original representative told me I would be getting. I complained about their poor policies and horrible customer service. The call lasted 57 minutes and 22 seconds and accomplished nothing! To this day, I have not received a dime back as was promised in the original phone call. I am a very dissatisfied customer! Trusted sales talk to try cheaper plan. After I declined, I expected service to end clean. Each person gave a version of the numbers, so I spent more time on hold trying to understand what I was told. The site went offline at random times, which made things worse. I asked for written confirmation, but that never came. When I asked for a manager again, the line froze, then a busy tone rang twice before someone picked up. They said the site was back up, but I knew it wasn’t, since a 404 showed up when I tried to load. I felt lied to and ignored, like they cared about policy, not fixing the problem. I want the full refund promised, not a vague credit that never appears. It wastes my time and shows bad service. Really today.
I found Alessandra super helpful and patient with me. I'm not a total computer newbie, and she could answer every question I had while also solving the issue I faced. There were several mixups caused by my staff, and she cleared them up one by one. Totally worth it, she deserves a raise. She's a ... I found Alessandra super helpful and patient with me. I'm not a total computer newbie, and she could answer every question I had while also solving the issue I faced. There were several mixups caused by my staff, and she cleared them up one by one. Totally worth it, she deserves a raise. She's a strong asset to the Go Daddy team. Her calm manner made the whole process easy to finish.
Prices are competitive and coverage is solid for small business sites. A couple of integrations could be smoother, but overall it works well.
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Maria Sanchez
Aug 29, 2025
Responsive help when needed
I ran into an SSL issue and their team fixed it fast. The guidance in the knowledge base was helpful.
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Alex Kim
Jul 06, 2025
Solid hosting with caveats
Hosting performance is dependable and the control panel is feature-rich, but some dashboards felt cluttered. I upgraded without issue and appreciate the value.
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Jordan M. Patel
Jul 03, 2025
Excellent domain setup
GoDaddy simplified my domain transfer with clear DNS steps. Support responded quickly and the checkout was smooth.
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K. Chen
Jun 02, 2025
Transfer had a delay
Transfer took longer than expected, decent overall.
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