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Global Payments UK

Global Payments UK

4.8•20 reviews

Global payments processor for merchants

Card Processing Service Business Services Administration & Services
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How customers rated this site

4.8

(Based on 20 reviews)

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About Global Payments UK

Global Payments UK provides card processing, payment acceptance solutions, and related merchant services for businesses of all sizes. The brand supports merchants with payments technology, gateway services, and settlement capabilities across multiple channels.

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Global Payments UK Reviews

Laura Bennett
Laura Bennett
Oct 23, 2025
Great service from Azizi

Really nice help from Azizi, my card machine gave trouble and it was sorted quickly and right away.

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Ella Carter
Ella Carter
Oct 22, 2025
Good customer service

Great support from Tom and Azizi, quick info given and made the unclear bits easy to understand for me today.

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Mira Desai
Mira Desai
Oct 13, 2025
Excellent service from Azizi Arthur!

Great service from Azizi Arthur!

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RT
RT
Oct 10, 2025
Brilliant Service

Robbie helped a lot and fixed my issue faster than I figured he would today anyway

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Ella Grant
Ella Grant
Oct 08, 2025
Tight deadline and Rob got it done!

With a tight deadline, Rob Mashuk did his best to get us set up fast. Any issues were fixed quickly and handled well, and I'm happy to say I'm looking forward to starting my first payments with them soon, really grateful today.

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Mason Reed
Mason Reed
Oct 08, 2025
Quick responses

Speedy replies, adaptable and helpful

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Mia
Mia
Oct 08, 2025
Exceptional Customer Service
Last week I chatted with Azizi Arthur, and I can't hide how impressed I am. He greeted me warmly, listened closely, and wanted to help. He reached out first, before any reminder showed, to check in about globalpayments. He treated me like a real customer, not just a ticket in the system. It's no... Last week I chatted with Azizi Arthur, and I can't hide how impressed I am. He greeted me warmly, listened closely, and wanted to help. He reached out first, before any reminder showed, to check in about globalpayments. He treated me like a real customer, not just a ticket in the system. It's not easy to find a team that cares this much and moves so smoothly. Thanks, Azizi, for going the extra mile. You've earned my trust and will stay on my list.

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Luke Turner
Luke Turner
Oct 07, 2025
Quick ,easy and pleasant experience

Fast, smooth and nice experience. Prices were quite fair too.

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Alex Carter
Alex Carter
Oct 07, 2025
Good response to an annual review from…

Nice reply to Azizi's annual review, it was handled well.

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Emma Rhodes
Emma Rhodes
Oct 07, 2025
Really helpful guy

Very helpful guy, plenty of detials and acted fast.

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Alex Reed
Alex Reed
Oct 06, 2025
Azizi Arthur. Excellent customer service

Global Payments has been our go-to since we began our business, more than 15 years ago. For the last few years we've worked with Azizi Arthur. It's nice to have the same person handle renewals every year. Very professional, knowledgeable and friendly. 5* service.

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Nina
Nina
Oct 03, 2025
Calm & supportive help

I needed to stop my till from taking AMEX payments. Sarita handled it for me and walked me through how to set it up. She stayed calm and supportive, which helped since I get stressed by tech these days!

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Alex Turner
Alex Turner
Oct 02, 2025
A really poor tool

This tool is bad, and the interface is poor. You keep being sent from one team to another to fix problems.

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Ewan Fraser
Ewan Fraser
Oct 02, 2025
Great support by my relationship…

Nice support from my relationship manager.

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Gamer _QT
Gamer _QT
Oct 01, 2025
Perfect and quickest service I’ve ever…

Nice service fastest I’ve seen I’m really glad today

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Mia Carter
Mia Carter
Oct 01, 2025
Super fast communication

Quick replies everywhere, and they matched prices nicely! Thanks Azizi :-)

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Alex Carter
Alex Carter
Oct 01, 2025
Great Service.

Even though I was under a contract, they cut my rate, this is GREAT service for me today.

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reader
reader
Sep 30, 2025
It was the careful excellent personal…
Mobu Miah delivered careful, excellent personal help, guiding me through the forms to switch my Card processing terminal merchant account after my husband and business partner Geoffrey Jefferson passed away. In moments like this, I truly value the attention to detail and the assistance that was o... Mobu Miah delivered careful, excellent personal help, guiding me through the forms to switch my Card processing terminal merchant account after my husband and business partner Geoffrey Jefferson passed away. In moments like this, I truly value the attention to detail and the assistance that was offered. Your care meant a lot to me then.

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Mason Reed Garage
Mason Reed Garage
Sep 30, 2025
Cole Longland credit for the Global Payment
Sales rep Cole Longland was very helpful in gathering all the figures for the renewal quote. The call we had wasn't long or wasted chat, which customers don't have time for. He got to the point, showing the benefits and asking if any more service is needed. Short, clear and to the point. The agre... Sales rep Cole Longland was very helpful in gathering all the figures for the renewal quote. The call we had wasn't long or wasted chat, which customers don't have time for. He got to the point, showing the benefits and asking if any more service is needed. Short, clear and to the point. The agreement was signed today, so it took a few days to sort things out. I really appreciate the quick, straight help. Thanks a lot and all the best to Cole! Kind regards, Tamara Rakovic

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Mia Collins
Mia Collins
Sep 29, 2025
Sarita was super efficient and…

She handled things quickly and kept everything neat for me.

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