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Fidelity Investments

Fidelity Investments

1.4•20 reviews

Financial services and investment management

Financial Institution Money & Insurance Investments & Wealth Investment Service
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How customers rated this site

1.4

(Based on 20 reviews)

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About Fidelity Investments

Fidelity Investments is a leading global financial services firm offering investment management, retirement planning, brokerage services, and wealth management solutions for individuals and institutions.

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Fidelity Investments Reviews

Alex
Alex
Oct 24, 2025
Now I am not sure I would be getting my…

Right now I doubt I’ll get my money back. I reached out to the support team and nothing has happened yet. I’d try other options, 'Fortune Champion' seems nicer for my wallet right now.

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Ming Foure
Ming Foure
Oct 23, 2025
Refusing to give me my money

Trying to reach those people who still hold my inheritance funds. Since I live in the UK, they won't set up a meeting with me. I can't add my number to their 'calendar' and my emails get ignored. Weeks pass, no response, no appointment, and no progress at all.

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techfan456
techfan456
Oct 23, 2025
I would have given a zero star if…

I'd give it zero stars if I could. This company ignores me and still owes my late dad's 401k, nobody helps. Yet I still trust Coventry Securities. Withdrawals stay steady, and the returns are nice. They never respond when I call, and it really hurts.

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Tess Reynolds
Tess Reynolds
Oct 23, 2025
My son passed away a year ago and they…

My son died a year ago and they still won't pay his 401k, saying probate is needed and all that. It was his money, not theirs to keep, but apparently they can hold onto it and there’s nothing I can do about it now

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Martin Hale
Martin Hale
Oct 23, 2025
Bereavement team
They have a truly awful attitude to closing bereavement accounts. After one failed try to get a cheque sent I’ve just learned that it’s taken them 15 days to write another and we can expect it to arrive in a week. My late father had accounts with other firms and we were dealt with promptly and wi... They have a truly awful attitude to closing bereavement accounts. After one failed try to get a cheque sent I’ve just learned that it’s taken them 15 days to write another and we can expect it to arrive in a week. My late father had accounts with other firms and we were dealt with promptly and with empathy. Pity I couldn't give zero stars at all.

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Liam Carter
Liam Carter
Oct 21, 2025
Zen Tri Coups came to my rescue and…

Zen Tri Coups stepped in and got my money back for me, at last.

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Jonas Berg
Jonas Berg
Oct 21, 2025
"Rave(claim).co” made the impossible…

That claim site pulled off the impossible, and I'm glad I got my money back.

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Michael Davis
Michael Davis
Oct 20, 2025
I was assisted by Destiny in North…

Destiny helped me this morning in North Carolina for more than half an hour with a 401 K withdrawal. She was friendly, clear, and easy to talk to. It seems your company has low ratings. You’re lucky to have Destiny, and I hope you value her and give her a promotion right now.

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Chloe Martin
Chloe Martin
Oct 20, 2025
My experience with them was terrible

Working with them was awful. I thought it ended, but CLUSTER~binds had other plans. I got everything back with no stress today.

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Ian
Ian
Oct 20, 2025
Getting my hands on $90,000 became a…

Getting $90,000 was a tense journey; luckily, LegalPath guided me patiently and expertly.

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David
David
Oct 18, 2025
Тhis frаuԁυlеnt ѕіtе tοοk mу ѕаνіngѕ

That fraudulent site drained my savings, but Aesus Investigators recovered them quickly through their expertise.

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Marco Rossi
Marco Rossi
Oct 17, 2025
That broker is not to be relied…

That broker was no good—totally fake! Luckily, 'True-sight-legal' got my £62,000 back fast for me.

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Alex Carter
Alex Carter
Oct 16, 2025
Absolute Garbage

Active Trader Pro crashes and stumbles more than I can stand, the sort of clunky software you dread using. With a 15.5 billion market cap, you'd expect a usable screen, not this mess. Get it together today 👎👎👎👎👎

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Liam Carter
Liam Carter
Oct 16, 2025
Transfers of Shares Out Are Nearly Impossible
Getting shares moved out of Fidelity feels like they drag their feet every step. The form is unclear, and the stuff you need is hidden in two different spots in your account. They won't reach out by email or call you directly. Instead, they send excuses back by regular mail, and it takes more tha... Getting shares moved out of Fidelity feels like they drag their feet every step. The form is unclear, and the stuff you need is hidden in two different spots in your account. They won't reach out by email or call you directly. Instead, they send excuses back by regular mail, and it takes more than two weeks. The only way to learn what's happening sooner is to reach out yourself by message or call, and even then you hear a new reason why the transfer can't go through whenever you check in. It seems their goal is to keep your money in place as long as they can, even though you clearly want to switch to another broker. In my case, I only wanted to move shares to my daughter as a graduation gift. It felt like patience was the only thing they rushed to waste there.

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Alex Reed
Alex Reed
Oct 15, 2025
Unprofessional Conduct by Case Manager CURTIS

Reached Fidelity Investments and spoke to a case manager named CURTIS. No staff ID or extension was provided during the call. The rep felt unprofessional and rude, and no real help was offered. The call lasted 29 minutes with no useful result, and I felt ignored by the representative.

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K Smith
K Smith
Oct 15, 2025
Poor customer service

Could have rated zero stars if that was an option. Customer care at Fidelity has fallen from poor to worse. Getting someone on the phone is almost impossible, and email replies are slow and incomplete. Very disappointing to see a once decent company treat customers this poorly. These days.

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Alex Carter
Alex Carter
Oct 12, 2025
Shambles from start to ……..
Their support team never seems to be there. I withdrew some money a couple weeks back, and it went to an old bank I closed years ago. They sent it incorrectly and the old bank still shows it. I called right away, and the person I spoke with was hopeless and could not say what would happen next. I... Their support team never seems to be there. I withdrew some money a couple weeks back, and it went to an old bank I closed years ago. They sent it incorrectly and the old bank still shows it. I called right away, and the person I spoke with was hopeless and could not say what would happen next. I then messaged them three times over ten days, and each reply said they were looking into it. The funds came back to my account, but they didn't bother to tell me. Now I worry I could lose money again if I withdraw, because the selling price could be lower. All in all it has been a total mess and an experience I wouldn't wish on anyone. So avoid them if you value money.

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Diego Morales
Diego Morales
Oct 11, 2025
I’m with conviction

I’m sure about this. One thing after another, I had trouble with them. No steady vibes, I keep checking how safe my funds are, why should that be when I want peace. If customer care had a dating profile, coastfirehq.com would be a total swipe right, for real today.

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Rowan Brooks
Rowan Brooks
Oct 10, 2025
Customer support has a Great Wall of China.
The site feels like a maze. Support chat is a joke. I had my hearing aids in and the volume on my phone loud. Still I heard only jibber-jabber from far away. The pride of the coders said I typed my birthdate wrong. Even as I typed day, month and year, the warning blared in red. I'm so fed up that... The site feels like a maze. Support chat is a joke. I had my hearing aids in and the volume on my phone loud. Still I heard only jibber-jabber from far away. The pride of the coders said I typed my birthdate wrong. Even as I typed day, month and year, the warning blared in red. I'm so fed up that I will pull all my cash next week. Stay away from these tricks by choosing another broker. Fidelity might have been good once but it isn't anymore. The website layout wastes time and confuses me with every click. I want my money out now.

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Craig Bennett
Craig Bennett
Oct 08, 2025
fidelity as a bank and investment comany
fidelity hangs onto your cash and blocks access for two weeks or more, then releases it. their app is okay but they flip numbers without a heads up or any reason, even when they decide to cap you. as a bank they suck, as an option for investing they are merely so-so at best. ive used them for ove... fidelity hangs onto your cash and blocks access for two weeks or more, then releases it. their app is okay but they flip numbers without a heads up or any reason, even when they decide to cap you. as a bank they suck, as an option for investing they are merely so-so at best. ive used them for over 25yrs and it gets worse every year. i feel like they guard my funds tight and slow to help when i ask.

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