Skip to main content

How customers rated this site

4.4

(Based on 26 reviews)

5
19
4
2
3
3
2
1
1
1

About Experian

Experian US is committed in helping consumers to protect, understand, and improve their credit by offering a host of free products to access your credit report and credit score, along with credit monitoring and boosting your credit scores. Our customer service is dedicated to answering your questions and responding to your needs, and to help ensure your satisfaction with our products and services.

For consumers in other countries, please visit our global contacts page.

Want to share your experience?
Write a Review

Sites similar to Experian

No related brands found.

Experian Reviews

Omar Haddad
Omar Haddad
Oct 21, 2025
Good services

Nice services

Was this helpful?
Jalen Carter
Jalen Carter
Oct 21, 2025
Fast and easy with great results.

Speedy and simple, solid results overall.

Was this helpful?
Lena Brooks
Lena Brooks
Oct 21, 2025
Financial growth and protection

Having this on my side feels nice. I am told right away when my credit is checked by me or someone else, and I can shut it down quick. It helps me find accounts I can use to grow my credit for my score. 5 stars ⭐

Was this helpful?
Marc Tremblay
Marc Tremblay
Oct 20, 2025
It’s looks good in Experian

Experian site looks fine, but Citi card shows no movement, and it seems to pull only from Equifax. Hope this gets fixed soon, thanks anyway.

Was this helpful?
Amina
Amina
Oct 20, 2025
Gonna boost my score with it!

Gonna lift my score with this!

Was this helpful?
Emma
Emma
Oct 20, 2025
Easy to do

Only had to grant access to a couple of accounts, and my score went up, so really glad today!

Was this helpful?
Lena Weber
Lena Weber
Oct 20, 2025
easy access

simple entry

Was this helpful?
Emma Carter
Emma Carter
Oct 20, 2025
Bad experience
Getting my security freeze and fraud alert set up was a real hassle. Talking to a real person was hard, and the AI bots were really hard to deal with. It was tough to know if my issue ever got solved. My experiences with TransUnion and Equifax felt smooth and easy, but Experian was the opposite. ... Getting my security freeze and fraud alert set up was a real hassle. Talking to a real person was hard, and the AI bots were really hard to deal with. It was tough to know if my issue ever got solved. My experiences with TransUnion and Equifax felt smooth and easy, but Experian was the opposite. The other bureaus handled my needs without extra stress.

See more See less

Was this helpful?
Emily Hart
Emily Hart
Oct 20, 2025
If I could just get the results from…

If I could only see the latest result about my identity threat, that would help. I have tried calling and can't get anyone. The site was easy to use to freeze my credit, and I know it will take time. It feels scary.

Was this helpful?
Emma Hart
Emma Hart
Oct 20, 2025
I am very impressed with Experian

I was impressed by Experian's follow up after lifting the freeze on my credit file and the simple advice they gave for how my FICO score could rise soon.

Was this helpful?
Sarah Kim
Sarah Kim
Oct 20, 2025
Accepting all rent payments

Would be helpful if checks could be accepted for rent instead of only online payments, with the Experian Boost option, since I’ve paid by check for 16 years! Not everyone uses electronic payments, you know. A result would be an EXCELLENT credit score!

Was this helpful?
Grace
Grace
Oct 20, 2025
Website is difficult to use

Online site hard to use

Was this helpful?
Nova Reed
Nova Reed
Oct 20, 2025
Simplicity

I like how easy it is to get around the App. Since I'm the only one handling my money, it helps me stay on top of things and keep myself in check. I really value the convenience and having a steady hand nearby whenever I need it. It helps me feel sure and keep things steady.

Was this helpful?
Emily Carter
Emily Carter
Oct 20, 2025
Easy

Getting exactly what I wanted was a simple process

Was this helpful?
Emma Carter
Emma Carter
Oct 19, 2025
Tools to protect the people from being scammed …

This service is handy for folks whose credit gets hacked, quickly keeping them safe by adding a shield to their credit files, so they stay protected and calm.

Was this helpful?
Emma Brooks
Emma Brooks
Oct 19, 2025
Boost helped a lot

Boost helped a bunch

Was this helpful?
David L.
David L.
Oct 19, 2025
Just tried this application
Keeping my FICO in the 800's for years, I checked Wells Fargo and saw 808 FICO! Then yesterday I used this app, filled in every request, and ended up with a base score of 760 and, after their program's kick, an "upgrade" of 14 points to 774... It just makes little sense given the effort and all t... Keeping my FICO in the 800's for years, I checked Wells Fargo and saw 808 FICO! Then yesterday I used this app, filled in every request, and ended up with a base score of 760 and, after their program's kick, an "upgrade" of 14 points to 774... It just makes little sense given the effort and all the extra information I had to provide. Not convincing...

See more See less

Was this helpful?
Mason Reed
Mason Reed
Oct 19, 2025
Boosted 35 points instanGreattly

Gained 35 points instantly

Was this helpful?
Carlos Rivera
Carlos Rivera
Oct 19, 2025
I like this app

This app is nice

Was this helpful?
Daniel Frost
Daniel Frost
Oct 19, 2025
Quick, easy, and assuring

I managed to unfreeze my report so a lender could review it and then refreeze it quickly. Can't ask for better than that, honestly, I think.

Was this helpful?
Priya Narang
Priya Narang
Aug 16, 2025
Clear score insights

Clear score visuals and practical tips. It helped me understand what moved my score.

Was this helpful?
L. Rivera
L. Rivera
Jul 29, 2025
Solid service overall

Great features and reliable updates. It just feels a bit pricey for some users.

Was this helpful?
Daniel K.
Daniel K.
Jul 20, 2025
Good, but could improve

Overall solid, but the mobile app could be faster and smoother. I still rely on the reports daily.

Was this helpful?
Alex Carter
Alex Carter
Jun 21, 2025
Fast, accurate reports

Accurate reports, quick updates, great service.

Was this helpful?
M. S. Chen
M. S. Chen
Jun 13, 2025
Trustworthy and supportive

Customer service resolved a reporting issue quickly. Very impressed.

Was this helpful?
Jamie Lee
Jamie Lee
May 13, 2025
Exceptional monitoring and alerts

I rely on Experian for daily credit monitoring. It detects changes quickly and explains them clearly. The dashboard is clean and easy to navigate.

Was this helpful?

Join thousands of reviewers

Share your experiences with Experian and help others make informed decisions.

Write Reviews
Share your honest feedback
Earn Badges
Get recognized for quality reviews
Help Others
Guide purchasing decisions

Free forever • No credit card required • 10-second signup