Etsy
Global online marketplace for handmade
How customers rated this site
1.4
(Based on 78 reviews)
5
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About Etsy
Etsy is a global online marketplace connecting makers of handmade, vintage, and unique goods with buyers worldwide. It hosts independent shops, offers seller tools, and emphasizes craft, sustainability, and creative entrepreneurship.
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Etsy Reviews
Lena Pedersen
Sep 23, 2025
WORST customer service EVER!!
Terrible support, honestly the worst ever!!! waited for a package for six weeks. No replies to emails, no updates... nothing. Money spent, so... goodbye 3500 Danish kroner for nothing. Very annoyed and disappointed truly.
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Emma
Aug 12, 2025
No Customer Support
Hi there, Etsy team, I've reached out to support many times last week, but no one has replied. My Etsy shop is stuck in holiday mode, with a notice paused to help manage orders. It also says no new orders can come in, yet I can still tweak listings. This delay hurts my sales, my plans, and my ... Hi there, Etsy team, I've reached out to support many times last week, but no one has replied. My Etsy shop is stuck in holiday mode, with a notice paused to help manage orders. It also says no new orders can come in, yet I can still tweak listings. This delay hurts my sales, my plans, and my last few months' efforts. I don’t have pending orders, and last month my shop was close to star seller. I’ve put money into social ads and restocking with new items... I just want a quick answer and some help. Please assist me soon. I haven’t heard back from you at all. I’ve been with Etsy for about five years; my shop is in good standing. They haven’t given any reason why it’s in holiday mode, and you aren’t replying. I’ve been trying to reach you for ten days now, every day, still no response. You say 1-2 days, but cases close and you stay quiet. What kind of treatment is this? Could you switch this mode off ASAP, please? My shop is: Maya‘s Curiosities Thank you
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Marco Bianchi
Jul 24, 2025
Awful experience
Really bad experience. Got scammed twice by profiles Etsy showed with lots of reviews and years of activity. I just can't trust it, which is a shame for the real buyers and sellers using the platform as intended.
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arabcraft42
Jul 14, 2025
After 8 years of being part of Etsy's success, they closed my store because they stopped dealing with PayPal. Even though I had a verified Payoneer account, which is available on Etsy for sellers, the
Since 2017, I run a small Etsy shop from Jordan, finishing over 5,900 orders and following Etsy’s rules to a T. Then I learned my shop will be shut down on August 5, 2025, because PayPal vanished as a payment option and Etsy Payments don't exist here. I put forward several fair and legal ideas to... Since 2017, I run a small Etsy shop from Jordan, finishing over 5,900 orders and following Etsy’s rules to a T. Then I learned my shop will be shut down on August 5, 2025, because PayPal vanished as a payment option and Etsy Payments don't exist here. I put forward several fair and legal ideas to Etsy, hoping for a simple fix. Using my Payoneer account that is verified, legal here in Jordan and allowed for sellers elsewhere. Move my shop or its manager to a trusted person in the US. Set up a US company to run everything legally. Yet Etsy shot down each idea, gave no real path forward, and showed little care for sellers who helped grow the platform. They refused to let PayPal stay open until a fix could be found. Even though Payoneer is allowed in many places, I have a verified account, they still won't add Payoneer for me. It feels unfair for Etsy to push ahead for years and now drop us without help, simply because of where we live. I hope a fair legal body will hold them to account and stop this wrong against small sellers. I've kept copies of every order, every chat, and every rule I followed. Customers miss our goods and I lose income every day. I hope leaders see this and act, not talk. Small shops hurt when a big rule change hits them hard. I will keep speaking up until fair work returns. That is all I ask.
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RT
Feb 14, 2025
bought 2 posters at first around…
my first order was two posters for about £80 from etsy ireland, and everyone kept passing me along to someone else who never answered emails or calls. they charged me over £500 for postage and the posters, and I complained, refused items, and sent them back. the seller turned up in Greece, and ke... my first order was two posters for about £80 from etsy ireland, and everyone kept passing me along to someone else who never answered emails or calls. they charged me over £500 for postage and the posters, and I complained, refused items, and sent them back. the seller turned up in Greece, and kept passing blame to Ireland. later I bought a globe (semi precious stone) billed £130 postage, thinking the US seller had added customs charges, only to be told it's not my problem. customs bill was $132 US Dollars, and £92. I refused to pay and the item will be sent back soon. in short, this lot are scam artists galore. this order never showed on my account. luckily PayPal refunded again. STEER CLEAR OF THIS COMPANY.
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Mia Bennett
Jan 29, 2025
Worst company ever my son order from…
Terrible company, worst I’ve seen. My son ordered from site, got one item never other. They said they couldn’t help it feels like they steal from customers. Order 1752980024983. Vendor SULEYMANYAZICOgLU 730154518. Shipped Dec 16 24. Ref 17500545693857, bin 121832950RT0001
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Emma
Jan 02, 2025
Recommending 3 Etsy sellers
Shopping on Etsy has been nice for me. I think it depends on the seller. I can name these shops: VelizmanDigitalArt, 3LittleDucksShop, KempHandmadeCreation. Everything I bought there matched the descriptions and showed up within the time they said.
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Emma
Jan 02, 2025
Recommending 3 Etsy sellers
Shopping on Etsy has been really good for me. I think results depend on the seller. I can suggest VelizmanDigitalArt 3LittleDucksShop KempHandmadeCreation Every item I bought matched the listing and showed up within timeframe, exactly as I expected.
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RJ
Nov 23, 2024
They don't know what they are doing
They have no clue how this works. No buyers show up. Lots of time, money, effort wasted. Stay away.
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Alex Reed
Nov 08, 2024
Absolute nightmare of a platform
Only a few days into selling, and my account got two suspensions, with no reason given. All the products I listed were mine, not copied, and I did nothing against the rules. That second freeze cost me most of my customers and money, since I was charged refunds from clients’ requests—a mess caused... Only a few days into selling, and my account got two suspensions, with no reason given. All the products I listed were mine, not copied, and I did nothing against the rules. That second freeze cost me most of my customers and money, since I was charged refunds from clients’ requests—a mess caused by Etsy halting my account! I tried to hire someone to fix it, but I only got auto replies!! And the message said my appeal was denied even though they looked it over. I did not write anything the system wouldn’t allow. So my shop got shut down. Thank God I’m done with them. Total joke!!! The worst thing I’ve ever gone through in my life! Honestly, I wish I never joined that place. It was awful, actually.
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Mason Reed
Nov 08, 2024
Absolute nightmare of a platform
Been running my seller page for under a week, and they’ve cut me twice without any reason given. All the items I listed were mine alone, made by me. No rule broken at all. This second ban took away the tiny number of customers I had and cash too, since refunds were charged because of a client re... Been running my seller page for under a week, and they’ve cut me twice without any reason given. All the items I listed were mine alone, made by me. No rule broken at all. This second ban took away the tiny number of customers I had and cash too, since refunds were charged because of a client request—a mess caused by Etsy blocking my account! I tried hiring someone to fix it and all I got were robots! And the note said my appeal was denied even though they looked it over. I NEVER EVEN SENT ANYTHING THE SYSTEM WOULD NOT ALLOW! Then what happened? My shop shut down for good! THANK GOD I’m rid of them What a joke!!! The single worst thing I’ve faced in my life right now!
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Mira Chen
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Early on, a pop-up appears when you join, making it look like you’re talking to a real staffer. A message lands in your Etsy inbox from the ‘staff’. It’s a scam and I told Etsy, but they showed no interest and gave no apology, only generic security tips. I asked for repayment for the trouble of c... Early on, a pop-up appears when you join, making it look like you’re talking to a real staffer. A message lands in your Etsy inbox from the ‘staff’. It’s a scam and I told Etsy, but they showed no interest and gave no apology, only generic security tips. I asked for repayment for the trouble of changing all my IDs, yet they didn’t reply, then billed me every month and want me to pay to close the account. Here’s my note to my bank fraud team. Hi CBA Scam and Fraud Team, It’s clear Etsy won’t act on this scam from the below e-mail. They only marked the yellow messages - see screenshots from the earlier e-mail. after I reported this, I deleted all messages including ones from the real Etsy to wipe evidence. Since then I have tried to change my drivers licence number; I need to report this to the police and get an event number. The police can’t do this without some proof from CBA - the 2 attempts at access to Netbank and the failed transfers. The process is the same for everyone. If CBA works with the police, a better chance of a result. Please send me the information I need to report this to the police. I feel exposed and tired of the runaround and want strong action from all sides so this stops hurting others. Please take action soon.
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Lara Chen
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
When you join, a pop up pops up that makes it feel like you’re talking to a real staff member. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam, I told Etsy, and they didn’t care, gave no apology, just generic security tips. I asked for money back for having to change all m... When you join, a pop up pops up that makes it feel like you’re talking to a real staff member. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam, I told Etsy, and they didn’t care, gave no apology, just generic security tips. I asked for money back for having to change all my IDs, and they didn’t respond yet, but keep sending me a bill every month and want me to pay to close the account. Here’s my note to my bank fraud team. Hi CBA Scam and Fraud Team, It’s clear Etsy has no plans to fix this scam based on the email below. They only marked the messages in yellow - see screenshots from previous email. After I reported this and then delited all messages including ones from the real Etsy to get rid of any evidence. I have since tried to get my drivers licence number changed; I need to report this to the police and get an event number. The police are unable to do this without some proof from CBA - the 2 attempts at Netbank access and the attempted transactions. The process is the same for everyone. If CBA works with the police, it’s more likely to end well. Please provide me the information I need to report this to the police. Please rewrite this review in a new way while keeping the same voice, tone, and outcome. This whole thing is so messy and unfair too.
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Ella Brooks
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Right after joining, a pop-up shows up making you think you’re chatting with one of their staff. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam, I told Etsy, and they didn’t care or apologize, just sent generic security notes. I asked for a refund for having to change all... Right after joining, a pop-up shows up making you think you’re chatting with one of their staff. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam, I told Etsy, and they didn’t care or apologize, just sent generic security notes. I asked for a refund for having to change all my IDs, and they never replied. Instead they keep sending a monthly bill and want me to pay to close the account. Here’s my note to my bank fraud team. Hi CBA Scam and Fraud Team, It’s clear Etsy has no plan to fix this scam from the last email. They only marked the yellow messages - see the screenshots from the earlier email. After I reported this, I deleted all messages including ones from the real Etsy to remove evidence. I have since tried to change my drivers license number; I need to report this to the police and get an event number. The police can’t do this without some proof from CBA - the two attempts at NetBank access and the failed transactions. The same process is used for everyone. If CBA works with the police, there’s a better shot at a real outcome. Please give me the details I need to report this to the police. I want this fixed, not just ignored or hidden. Keep me posted on any progress and next steps. If I cannot get help, I will push harder. I expect real answers and a fair plan.
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Nora Kim
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Right after I joined, a pop up shows like you’re talking to a real staff member. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam and I told Etsy, but they didn’t care and gave me only generic security tips. I asked for repayment for having to change all my IDs and they did... Right after I joined, a pop up shows like you’re talking to a real staff member. You also get a message in your Etsy inbox from the ‘staff’. It’s a scam and I told Etsy, but they didn’t care and gave me only generic security tips. I asked for repayment for having to change all my IDs and they didn’t answer, yet they send me a monthly bill and want me to pay to close the account. Here’s my note to my bank fraud team. Hi CBA Scam and Fraud Team, It’s obvious Etsy has no plan to fix this scam from the emails below. They only marked the messages in yellow - see screenshots from the earlier email. after I reported this and then deleted all messages including ones from the real Etsy to get rid of any proof. I have since tried to change my licence number I need to report this to the police and get an event number. The police can’t do this without evidence from CBA - the two login tries and attempted payments. The process is the same for everyone. If CBA works with the police it’s more likely to end well. Please give me the info I need to report this to the police. I just want real help, not excuses, and I want this to stop costing me more time and stress. It’s not fair and risky. Please rewrite this review completely differently while keeping the same voice, tone, and outcome.
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Nina Kim
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Joining in, a pop-up shows as you start that you're talking to a real staffer. You also get a message in your Etsy inbox from the 'staff'. It's a scam, I told Etsy and they didn't care and gave me generic security tips instead of an apology. I asked to be repaid for having to change all my IDs, a... Joining in, a pop-up shows as you start that you're talking to a real staffer. You also get a message in your Etsy inbox from the 'staff'. It's a scam, I told Etsy and they didn't care and gave me generic security tips instead of an apology. I asked to be repaid for having to change all my IDs, and they wouldn't respond yet keep billing me monthly and want me to pay to close the account. Here's my email to my bank fraud team. Hi CBA Scam and Fraud Team, It's obvious Etsy has no intentions of doing anything about this scam from the below email. They only flagged the messages in yellow - see screenshots from previous email sent. after I reported this and then deleted all messages including ones from the real Etsy to get rid of any evidence. I have since tried to swap my driver's license number, and I need to tell the police and get an event number. The cops can't do this without proof from CBA - the 2 tries to log in to NetBank and the failed transactions at all. The steps are the same for all of us. If CBA teams up with the police, a good result is more likely. Please give me the details I need to file this with the police. Please keep me posted on any steps or numbers I should share soon.
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Sophie Lee
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Right when you sign up, a pop-up acts like you’re chatting with a real staffer. You also get a message in your Etsy inbox from the pretend 'staff'. It’s a scam, I told Etsy about it, but they didn’t care and gave only generic security tips, no apology. I asked to be reimbursed for having to chang... Right when you sign up, a pop-up acts like you’re chatting with a real staffer. You also get a message in your Etsy inbox from the pretend 'staff'. It’s a scam, I told Etsy about it, but they didn’t care and gave only generic security tips, no apology. I asked to be reimbursed for having to change all my IDs, and they didn’t reply while still sending me a monthly bill and asking me to pay to close the account. Here’s the note I sent to my bank fraud team. Hi CBA Scam and Fraud Team, It’s obvious Etsy isn’t going to fix this scam from the email below. They only marked the yellow parts—see the screenshots from the earlier email. after I reported this I deleted all messages, even those from the real Etsy, to erase any evidence. Since then I’ve tried to change my driver’s licence number; I need to report this to the police and get an event number. The police cannot do this without proof from CBA—the two login attempts and the attempted transactions. The process is the same for everyone. If CBA helps the police, there’s a better chance of a real result. Also I saved every chat and email, even the fake ones, to prove the scam. Etsy did nothing but tell me to lock the account and watch for security alerts, which I already did. I felt ignored and tired of the runaround from their support. All of this made me want to warn others. Be careful with that pop-up. Seriously. Please give me the info I need to report this to the police.
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Mira Lin
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
Joining shows a pop up that acts like you’re talking to a real staffer. You also get a message in your Etsy inbox from the 'staff'. It’s a scam and I told Etsy, but they didn’t care and gave me only generic security tips. I asked for reimbursement for having to change all my IDs, and they didn’t ... Joining shows a pop up that acts like you’re talking to a real staffer. You also get a message in your Etsy inbox from the 'staff'. It’s a scam and I told Etsy, but they didn’t care and gave me only generic security tips. I asked for reimbursement for having to change all my IDs, and they didn’t bother to reply yet, but keep sending me a bill every month and want me to pay to close the account. Here’s my note to my bank fraud crew. Hi CBA Scam and Fraud Team, It's clear Etsy won't fix this scam from the email below. They only marked the yellow messages—see the screenshots from an earlier email. after I reported it I deleted all messages, even ones from the real Etsy, to clear any proof. I’ve since tried changing my driver's licence number, need to report this to police and get an event number. The police can't do this without proof from CBA—the two login tries and the failed transactions. The process is the same for everyone. If CBA team up with the police, a better result is likely. Please give me the info I need to report this to the police. I want them to fix this and stop charging me until it’s sorted. Right now I feel ignored and stuck by them.
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Mina Kim
Nov 02, 2024
Your security in NOT their upmost concern but collecting money is even when you ask the count to be closed
On joining, there’s a pop-up that feels like you’re chatting with a real staffer. A message also lands in your Etsy inbox from the supposed ‘staff’. It’s a scam, I told Etsy, but they showed little interest, offered no apology, and only sent generic security tips. I asked for reimbursement for th... On joining, there’s a pop-up that feels like you’re chatting with a real staffer. A message also lands in your Etsy inbox from the supposed ‘staff’. It’s a scam, I told Etsy, but they showed little interest, offered no apology, and only sent generic security tips. I asked for reimbursement for the hassle of changing all my IDs, yet they didn’t reply, and I’m still getting a monthly bill while they expect payment to close the account. Here’s my note to the bank fraud team. Hi CBA Scam and Fraud Team, From the emails below, it’s clear Etsy won’t handle this scam. They only marked some messages in yellow, see the screenshots from earlier correspondence. After I reported it, I deleted all messages, even ones from the real Etsy, to erase any evidence. I’ve tried to change my drivers licence number; I need to report this to the police and get an event number. The police can’t do this without evidence from CBA—the two login attempts to Netbank and the attempted transactions. The same process applies to everyone. If CBA cooperates with the police, the odds of a real outcome rise. Please provide the information I need to report this to the police. Honestly, this just shows how fragile online safety feels when giants look away. I’m worried about what else could be taken from me. Please, anyone reading this, be careful with direct links and keep records. I’m hoping for real help and faster protection next time for everyone.
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Nova Lane
Oct 13, 2024
I'm sharing my frustrating experience…
I'm telling my Etsy story to warn other sellers. I just started, hadn't even opened my shop, yet my account was shut down for no reason. I hoped to sell my own painted art on Etsy and try print-on-demand later, but before I began, the account got canceled without explanation. I've emailed Etsy a ... I'm telling my Etsy story to warn other sellers. I just started, hadn't even opened my shop, yet my account was shut down for no reason. I hoped to sell my own painted art on Etsy and try print-on-demand later, but before I began, the account got canceled without explanation. I've emailed Etsy a bunch for answers, but they won't reply. This lack of openness and help is not okay. I want other sellers to be careful with Etsy. Leave your own stories in the comments to help wake people up about this problem. We deserve clear answers and fair chances for small shops.
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Nova Reed
Oct 13, 2024
I'm sharing my frustrating experience…
Here's my note to fellow sellers about Etsy as a warning. Even as a new seller who hadn't even started my shop, my account was shut without a reason. I planned to sell my handmade paintings there and look into print-on-demand options. But before I began, the account got canceled with no explanati... Here's my note to fellow sellers about Etsy as a warning. Even as a new seller who hadn't even started my shop, my account was shut without a reason. I planned to sell my handmade paintings there and look into print-on-demand options. But before I began, the account got canceled with no explanation. I've tried texting Etsy several times for details, but they have not replied. This blank, unhelpful stance is not okay. I want other sellers to tread carefully with Etsy. Drop your own stories in the comments so we can really warn others about this issue together, so we don't feel alone.....
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Crimson Studio
Oct 13, 2024
I'm sharing my frustrating experience…
Sharing my Etsy experience as a warning to other sellers. New to selling and with no store fully launched, my account was shut down for no clear reason. I planned to put up my own paintings on Etsy and maybe try print-on-demand later. Still, before I started, access was cut off and no explanation... Sharing my Etsy experience as a warning to other sellers. New to selling and with no store fully launched, my account was shut down for no clear reason. I planned to put up my own paintings on Etsy and maybe try print-on-demand later. Still, before I started, access was cut off and no explanation given. I’ve asked Etsy for details many times, but they don’t answer. This lack of openness and help is hard to accept. I want other sellers to tread carefully with Etsy. Comment with what you’ve seen to help others learn about this. Please share tips and stay extra cautious, everyone.....
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Nova Reed
Oct 13, 2024
I'm sharing my frustrating experience…
I’m telling my Etsy story as a warning for fellow sellers. Though I’m new and never even opened my shop, my account was shut without reason. I planned to show my handmade art on Etsy and check out print-on-demand options. But just before I began, the gate closed on me with no explanation. I’ve me... I’m telling my Etsy story as a warning for fellow sellers. Though I’m new and never even opened my shop, my account was shut without reason. I planned to show my handmade art on Etsy and check out print-on-demand options. But just before I began, the gate closed on me with no explanation. I’ve messaged Etsy a few times for details, but they never reply. That lack of openness and help feels wrong. I want other sellers to be careful using Etsy. Share your own stories here so we can warn others. Hope this helps someone avoid the same trouble, find a better place.
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Alex Reed
Oct 13, 2024
I'm sharing my frustrating experience…
Just giving a heads up to other makers about Etsy. I was fresh as a seller and had not even opened my shop, yet my account was shut down for no clear reason. I planned to show my handmade paintings there and maybe try print-on-demand later. But before I could start, the account ended and there wa... Just giving a heads up to other makers about Etsy. I was fresh as a seller and had not even opened my shop, yet my account was shut down for no clear reason. I planned to show my handmade paintings there and maybe try print-on-demand later. But before I could start, the account ended and there was no answer. I messaged Etsy several times trying to get what happened, but they did not reply. This lack of clear info and help feels wrong. I want other sellers to be careful with Etsy. Please share stories in the comments to push awareness about this problem.....
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Alex Reed
Oct 13, 2024
I'm sharing my frustrating experience…
I'm telling my tale about Etsy as a warning to fellow sellers. Even though I'm a new seller and hadn't even launched my shop, my account got shut without explanation. I planned to list my handmade paintings there and maybe try print-on-demand. But before I could begin, the account was terminated ... I'm telling my tale about Etsy as a warning to fellow sellers. Even though I'm a new seller and hadn't even launched my shop, my account got shut without explanation. I planned to list my handmade paintings there and maybe try print-on-demand. But before I could begin, the account was terminated without any reason. I've emailed Etsy several times for answers, but they haven't replied. This lack of openness and support is not okay. I want other sellers to be careful with Etsy and consider other options if possible. Share your own stories in the comments so we can warn others about this issue.....
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Alex Carter
Oct 04, 2024
they have it all really
They've got it all.
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Marco Reyes
Oct 04, 2024
they have it all really
they got all you need
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Jasper Smit
Oct 04, 2024
they have it all really
they really got everything covered
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Alex Carter
Oct 04, 2024
they have it all really
All the stuff is here
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Mason Reed
Oct 04, 2024
they have it all really
everything they do is great
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Alex Carter
Oct 04, 2024
they have it all really
They really have it all
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CozyCrafts by MoonInk
Aug 05, 2024
Bad bad bad company. Not the seller, Etsy!
Running a shop here. My gripe is with Etsy as a company. I feel so stuck. Etsy keeps docking me for late ships, even though every package goes out on time. I have five-star scores on those orders. Etsy wants me to print labels through them, but NL still has no option for that. Yet they penalize m... Running a shop here. My gripe is with Etsy as a company. I feel so stuck. Etsy keeps docking me for late ships, even though every package goes out on time. I have five-star scores on those orders. Etsy wants me to print labels through them, but NL still has no option for that. Yet they penalize me for a service they don't supply. I have many open complaints with no fix in sight. I wish they would fix this problem now, please.
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techfan456
Aug 05, 2024
Bad bad bad company. Not the seller, Etsy!
I sell stuff. And I gotta vent about Etsy as a company. I’m totally fed up, honestly. They penalize me for late orders even when I’m on time. My shipments are all on schedule, and I have solid 5* reviews. Yet Etsy demands I print labels through them, which NL lacks. So I get penalized for a servi... I sell stuff. And I gotta vent about Etsy as a company. I’m totally fed up, honestly. They penalize me for late orders even when I’m on time. My shipments are all on schedule, and I have solid 5* reviews. Yet Etsy demands I print labels through them, which NL lacks. So I get penalized for a service they don’t offer. I have many open complaints and no real solution. It feels unfair and I just want a fix. This whole thing stinks.
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Nova Reed
Aug 05, 2024
Bad bad bad company. Not the seller, Etsy!
I am a seller. And my complaint is with Etsy as a company. I feel so frustrated. Etsy keeps penalizing me for late shipments. Yet my shipments are always on time. I even have five star reviews on those shipments. Etsy wants me to make shipment labels through them but they do not offer that in NL ... I am a seller. And my complaint is with Etsy as a company. I feel so frustrated. Etsy keeps penalizing me for late shipments. Yet my shipments are always on time. I even have five star reviews on those shipments. Etsy wants me to make shipment labels through them but they do not offer that in NL yet. But I get penalized for a service they do not provide. I have so many outstanding complaints and no solution to one. Nothing helps me.
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Ali Nasser
May 04, 2024
Scammers fraud be carful no products…
Watch out for scammers they wont ever deliver
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Omar Karim
May 04, 2024
Scammers fraud be carful no products…
Watch out, scammers around, orders never show up
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Luka
Apr 14, 2024
they stole my money
they took my cash: payment sent but no order shows, funds went to etsy still no order number, and support won’t offer a refund or help. they asked me to reorder!!!! i’ll report this to police
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Luka
Apr 14, 2024
they stole my money
they took my cash: i paid, yet no order got confirmed, funds vanished into etsy. no confirmation, and support won't refund or help. they urged me to buy again!!!! i will report this to the police.
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Sam
Apr 14, 2024
they stole my money
they took my cash: payment gone but no order shown, funds ended up on etsy, yet no confirmation. support would not refund or assist. they told me to buy again!!!! i plan to report today police
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Dimitri
Apr 14, 2024
they stole my money
they took my money: payment done but no order confirmed, money went to etsy no sign of an order, and support refuses any refund or help. they told me to reorder again!!!! i will call police
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Caleb Foster
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Skip this place, especially if you sell stuff. They charge a listing fee, then pause your shop without any notice, and after roughly two weeks they shut your account, leaving you out money with no heads up or reply ever.
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Evan Carter
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Avoid this, especially if you sell stuff. Etsy will charge a listing fee, then freeze your account without telling you, and after about two weeks they close it, leaving you out of pocket with no word at all from them.
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Liam Carter
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Best stay away, especially if you sell stuff. Etsy loves to charge a listing fee, then pause your shop without any word, and after about two weeks they shut your account, leaving you out of pocket with no explanation ever.
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Liam Carter
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Stay away from them, especially if you sell. They charge a listing fee, then suspend your account without a word, and after about two weeks they close it, leaving you out of pocket with no notice at all from them.
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Jayden Turner
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Stay far away, especially if you sell stuff. Shops like to grab a listing fee, then freeze your account without telling you, and after around two weeks they shut it down forever, leaving you broke and with no heads up.
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Liam Carter
Feb 13, 2024
Stay well away from especially if you are a seller. Etsy like to take a listing fee, then suspend your account without communication, then after around two weeks they will close your account leaving you out of pocket without communication.
Avoid this platform if you sell anything. Etsy loves charging listing fees, then shuts your shop without saying a word, and after around a couple weeks they end your account, leaving you out money and no reply from them again.
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Mason Reed
Feb 13, 2024
Stay well away from especially if you…
Avoid this at all costs, especially if you run a shop online. They like to take fees, freeze your shop, never say why, then after a couple weeks close it and you lose money, and you get nothing back, ever.
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Erik
Jan 15, 2024
Fake stuff
Fake stuff. They sell as real leather, and returns need 5 stars first.
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Lars
Jan 15, 2024
Fake stuff
Trashy stuff. They push things as real leather, but it isn’t real leather. Also when you try to return something they force you to leave a five-star review first as a ‘policy’ before the return goes through. It’s just fraud.
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Lars
Jan 15, 2024
Fake stuff
Shady stuff. They push items as real leather, but it isn’t real leather. Also when you want to return one, they make you post a 5-star review first as a ‘policy’ to let the return go ahead. It’s just fraude.
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K
Jan 15, 2024
Fake stuff
Not real stuff. They push items as real leather, but it isn’t real leather. Also when you want to return something they force a 5-star review first as a ‘policy’ to start the return. Totally fraud, and annoying as heck.
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Lars
Jan 15, 2024
Fake stuff
Stuff is fake. They push goods as real leather, but it isn’t. Also, when you try to return something they force a 5-star review first as a ‘rule’ for the return to go through. Total scam not cool at all.
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Erik
Jan 15, 2024
Fake stuff
Fake stuff here. They sell things as real leather, but it isn’t real leather. Also when you want to return an item they push a 5-star review first as a ‘policy’ to let the return go through. It’s straight fraud.
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Erik
Jan 15, 2024
Fake stuff
Junk stuff here. They push goods as real leather, yet it's fake leather. Also if you want to return something they require a 5-star review first so the return can go ahead. It's clearly fraud. Avoid this place at all.
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Erik
Jan 15, 2024
Fake stuff
This stuff is totally fake. They sell items as real leather, but it isn't. Also when you want to return something, they force a 5-star review first as a ‘policy’ to let the return go. That just seems like fraud.
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Imran Hassan
Jan 10, 2024
Etsy is a fraud and malicious website
That marketplace feels crooked and unsafe. Please dont use it because they take your cash. nobody covers refunds and you won't get your money back. They took mine too and now they just pass the blame around. Stay careful out there. This is unfair and wrong.
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Imran Rizvi
Jan 10, 2024
Etsy is a fraud and malicious website
On Etsy, this site feels like a scam and a shady platform. Please dont try it; they take your money and vanish. No one seems to own up or return funds. They grabbed my cash too and just blame others for it. Stay cautious out there.
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Omar Faraz
Jan 10, 2024
Etsy is a fraud and malicious website
That Etsy site feels like fraud and a malicious place. Please dont use it because they are stealing your money. Nobody will be responsible for giving you back your money. They also took my money and now just playing the blame game with me. Stay safe.
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Omar Raza
Jan 10, 2024
Etsy is a fraud and malicious website
That online market feels shady and unsafe. Please skip it, since they take your money and never give it back. No one admits fault about refunds. They took mine as well and now just throw blame at me. Take care and stay alert for your money.
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Omar Qureshi
Jan 10, 2024
Etsy is a fraud and malicious website
Etsy feels like a scam and a bad site. Please dont trust it because they take your money. nobody will help you get your cash back. They took my money too and now they just blame me and move their hands. Stay safe. and stay away.
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Kamal Rahman
Jan 10, 2024
Etsy is a fraud and malicious website
Etsy feels like a scam site and bad to use. Please dont trust it, they take your cash. nobody will refund you. They grabbed my money too and now just shift blame back at me. Take care and stay careful. Be careful and avoid scams online.
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Imran Qureshi
Jan 10, 2024
Etsy is a fraud and malicious website
Terrible marketplace, not worth it at all. I lost money and never got it back. They won't stand by refunds. Now I feel ignored and just stuck arguing with support. Be cautious and stay away from here if you value your wallet. Take care and goodbye.
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Omar Qureshi
Jan 10, 2024
Etsy is a fraud and malicious website
Be careful with Etsy, it's a scam site. I suggest avoiding it because they take your cash. no one will help you get it back. they took mine too and just blame others now. watch out and stay careful. they won't own up, ever. be aware.
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K Schaap
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Zeer slechte klantenservice en echt slechte regels! Ze blokkeren je zonder reden en geven geen duidelijke uitleg. Hun klantenservice is onvriendelijk en als je reageert, krijg je soms helemaal geen vervolg. Reden blokkeren is onduidelijk; ik wilde iets bestellen en gebruikte een VPN, waardoor bet... Zeer slechte klantenservice en echt slechte regels! Ze blokkeren je zonder reden en geven geen duidelijke uitleg. Hun klantenservice is onvriendelijk en als je reageert, krijg je soms helemaal geen vervolg. Reden blokkeren is onduidelijk; ik wilde iets bestellen en gebruikte een VPN, waardoor betalen niet mogelijk was. Via live chat zei een medewerker dat betalen wel zou kunnen, maar nadat ik mijn cookies had gewist werkte het nog steeds niet en werd ik geblokkeerd. Nu heb ik gevraagd om de exacte reden en om mijn account weer actief te maken. Ze houden zich niet aan Europese regels met hun manier van handelen en, als er geen reactie komt, wordt er gesproken over het melden bij de Europese toezichthouder. Ik vind dit een ernstige misser en voel me machteloos. De afhandeling voelt traag, de communicatie is chaotisch en er wordt niets concreets beloofd. Er is geen transparantie over wat er fout ging en waarom, wat het vertrouwen ondermijnt. Ik hoop dat ze dit verbeteren: duidelijke redelijkheid bij blokkades, betere uitleg en snellere antwoorden. Tot die tijd is dit voor mij een reden om verder geen zaken met hen te willen doen en om anderen hiermee te waarschuwen. Het is frustrerend dat ik geen bewijs of uitleg kreeg nadat ik vroeg om een klacht te plaatsen. De medewerkers lijken meestal kortaf en geven geen duidelijke stappen om dit recht te zetten. Het voelt alsof er geen controle is op wat mag en wat niet, wat verwarrend en teleurstellend is. Ik hoop op een duidelijke reactie en een juiste oplossing.
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Lotte Visser
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Very poor customer service and very poor policies! They block you for no reason and for no valid reason either. And their support team is not customer-friendly at all; when you write back, they say they will not answer further. Block reason; I tried to buy a product and used a VPN, which stopped ... Very poor customer service and very poor policies! They block you for no reason and for no valid reason either. And their support team is not customer-friendly at all; when you write back, they say they will not answer further. Block reason; I tried to buy a product and used a VPN, which stopped me from paying. After chatting with a support agent, the person said I should be able to pay, but after I cleared my cookies it still did not work and I was blocked. I have now asked them for the exact reason and for my account to be reactivated. They do not follow European law in the way they act, and if there is no reply they have said they will report the situation to the European supervisory authority. To make it worse, I tried from different devices and networks, but nothing changed. I asked for a clear rule they use, and I asked them to lift the block so I could finish my purchase. The agent promised to check, but no real update came. I kept getting short replies that felt cold and distant. Because of this, I feel the whole process was unfair and wasteful. I told them I would go higher if necessary and warned them about possible complaints to consumer groups. The result is a broken checkout and a mood of distrust that sticks around long after the call ends. I expected real help, not more blocks, and I hope they fix this for future buyers. So others won't suffer.
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Liam Vermeer
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Terrible support and terrible rules! They block you for no reason and with no solid explanation! And their help team is very unfriendly, when you reply they say they won’t answer again. Reason for block; I tried to buy a product and used a VPN, so I couldn’t pay. After a live chat with a support... Terrible support and terrible rules! They block you for no reason and with no solid explanation! And their help team is very unfriendly, when you reply they say they won’t answer again. Reason for block; I tried to buy a product and used a VPN, so I couldn’t pay. After a live chat with a support agent, they said I should be able to pay, but after clearing my cookies it still didn’t work and I was blocked. I’ve asked them for the exact reason and to reactivate my account. They don’t follow European law in how they act, and if there’s no reply I will report this to the European regulator. Also, the responses felt short and cold, and they seemed to rush me off the chat. I asked for a real explanation and a clear way to restore access, but there was no clear answer. I tried emailing and they still gave no useful help. It’s like they hide behind delays and excuses. I expected simple service, not a wall of rules. The VPN note might be an issue, but a quick fix should have been possible or at least a real note about the policy. Instead I got slow replies, empty promises, and an account left blocked. This leaves me frustrated and unsure how to proceed. If this keeps up, customers will move to other shops with fair rules. Please explain the real reason, unlock my account, and respect EU rules. Let me shop again with trust, or I’ll switch to others very soon.
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Sophie Janssen
Jan 09, 2024
Zeer slechte klantenservice en zeer…
De ervaring met de klantenservice was heel slecht en het beleid voelt onduidelijk aan. Ze blokkeren je zonder reden en geven geen duidelijke uitleg. De klantenservice voelt ongeïnteresseerd en onvriendelijk; antwoorden krijg je zelden of nooit terug. De blokkade gebeurde omdat ik via een VPN iets... De ervaring met de klantenservice was heel slecht en het beleid voelt onduidelijk aan. Ze blokkeren je zonder reden en geven geen duidelijke uitleg. De klantenservice voelt ongeïnteresseerd en onvriendelijk; antwoorden krijg je zelden of nooit terug. De blokkade gebeurde omdat ik via een VPN iets wilde bestellen, en zo leek betalen niet mogelijk. In de live chat zei een medewerker dat betalen wél mogelijk moest zijn, maar na het wissen van mijn cookies bleef het systeem in geblokkeerde toestand. Het voelde alsof er geen echte check plaatsvond. Daarna vroeg ik om de exacte reden en om mijn account weer actief te maken. Ze lijken zich niet te houden aan Europese regels qua handelen, en als er geen reactie komt, overweeg ik om dit te melden bij de Europese toezichthouder. Daarnaast merk ik op dat het contact traag is en vaak abrupt, waardoor ik het gevoel kreeg geen serieus gesprekspartner te hebben. Ik heb meerdere keren geprobeerd het gesprek te heropenen via verschillende kanalen, maar telkens kreeg ik hetzelfde bericht: betaling werkt niet, punt. Er werd geen verantwoordelijkheid genomen of excuses aangeboden. Ik wil dat ze duidelijkheid geven over wat de reden is voor de blokkade en wat zij gaan doen om mijn account te herstellen. Ik zal blijven proberen, maar als de situatie niet verandert, zal ik verdere stappen zetten bij de juiste instanties en mogelijk bij consumentenorganisaties, omdat dit zo'n frustrerende ervaring was. Het voelt alsof ik alles uitleg, maar er gebeurt niets. Daarom zet ik de stap om hulp te zoeken en berichten te bewaren.
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K Jansen
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Ontzettend klote klantenservice en slecht beleid! Ze zetten je zomaar op pauze zonder reden, geen duidelijke uitleg! Hun helpdesk praat onvriendelijk en zegt bij elk bericht dat ze niet verder zullen reageren. Reden om te blokkeren; ik probeerde wat te bestellen en gebruikte een VPN, waardoor be... Ontzettend klote klantenservice en slecht beleid! Ze zetten je zomaar op pauze zonder reden, geen duidelijke uitleg! Hun helpdesk praat onvriendelijk en zegt bij elk bericht dat ze niet verder zullen reageren. Reden om te blokkeren; ik probeerde wat te bestellen en gebruikte een VPN, waardoor betalen niet lukte. Via live chat zei een medewerker dat betaling wél mogelijk moest zijn, maar na het verwijderen van cookies bleef het geblokkeerd. Daarna vroeg ik om de precieze reden en om mijn account terug te zetten. Ze houden zich niet aan de Europese regels en ik wil het melden als er geen reactie komt aan de Europese toezichthouder. Tot nu toe krijg ik geen uitleg, en ik ben het zat, ik hoop dat dit stopt en ik mijn account kan gebruiken.
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Sanne Jansen
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Zeer slechte klantenservice en slecht beleid! Ze blokkeren je zonder reden en geen uitleg! Hun helpdesk is erg onvriendelijk, bij elke reactie laten ze weten dat ze niet verder zullen antwoorden. Reden blokkeren; Ik wilde een product bestellen en gebruikte een VPN, daardoor kon ik niet betalen. ... Zeer slechte klantenservice en slecht beleid! Ze blokkeren je zonder reden en geen uitleg! Hun helpdesk is erg onvriendelijk, bij elke reactie laten ze weten dat ze niet verder zullen antwoorden. Reden blokkeren; Ik wilde een product bestellen en gebruikte een VPN, daardoor kon ik niet betalen. Tijdens een live-chat vertelde een medewerker dat betalen toch mogelijk moest zijn, maar nadat ik mijn cookies had opgeschoond bleef het blokkeren. Ik vroeg nu om de exacte reden en om mijn account weer te openen. Ze houden zich niet aan de Europese regels met hun manier van handelen en als er geen reactie komt, meld ik het bij de Europese toezichthouder. Het leek alsof ze geen regels volgen en geen duidelijke uitleg gaven. Elke kans die ik kreeg, antwoordden ze met korte antwoorden of reageerden helemaal niet. Toen ik om de precieze reden vroeg, kreeg ik geen uitleg. Dit voelt oneerlijk en erg frustrerend. Ik verwacht nu dat ze serieus reageren en mijn account snel herstellen. Ook heb ik gezegd dat ik dit bij de Europese toezichthouder meld als er geen antwoord komt. Tot nu toe kreeg ik alleen automatische bevestigingen zonder inhoud. Ik ben echt teleurgesteld over hoe ze dit aanpakken. Ik hoop dat dit snel verandert voor andere klanten. Tot slot: een simpele uitleg had veel rust gebracht. Maar nu voelt het gewoon alsof ik nergens terecht kan. De blokkade is al dagen gaande en ik mis kansen. Ik had liever eerlijkheid gezien en duidelijke stappen naar oplossingen. Zo sta je dichter bij een werkelijke oplossing.
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Joris Dekker
Jan 09, 2024
Zeer slechte klantenservice en zeer…
De klantenservice is erg zwak en het beleid ook. Ze zetten je zomaar op slot zonder reden en zonder duidelijke oorzaak! En hun klantenservice is niet klantvriendelijk; bij een reactie zeggen ze dat ze niet verder zullen reageren. Het voelt alsof ze telkens je geduld testen. Reden hiervoor was da... De klantenservice is erg zwak en het beleid ook. Ze zetten je zomaar op slot zonder reden en zonder duidelijke oorzaak! En hun klantenservice is niet klantvriendelijk; bij een reactie zeggen ze dat ze niet verder zullen reageren. Het voelt alsof ze telkens je geduld testen. Reden hiervoor was dat ik iets wilde bestellen met een VPN, waardoor betalen niet lukte. Tijdens een live chat gaf een medewerker aan dat ik wel kon betalen, maar na het wissen van cookies werkte het nog steeds niet en werd ik geblokkeerd. Nu vraag ik exact waarom en vraag ik mijn account weer actief te maken. Ze houden zich niet aan Europese regels met hun manier van handelen en als er geen reactie komt, meld ik het bij de Europese toezichthouder. Verder.
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K
Jan 09, 2024
Zeer slechte klantenservice en zeer…
Zeer slechte klantenservice en heel slecht beleid! Ze blokkeren je zonder uitleg en zonder geldige reden! En hun klantenservice is heel onvriendelijk; als je iets stuurt, lijkt het alsof ze nooit terug zullen reageren. Een bestelling plaatsen lukte niet omdat ik een VPN gebruikte. Toen ik via liv... Zeer slechte klantenservice en heel slecht beleid! Ze blokkeren je zonder uitleg en zonder geldige reden! En hun klantenservice is heel onvriendelijk; als je iets stuurt, lijkt het alsof ze nooit terug zullen reageren. Een bestelling plaatsen lukte niet omdat ik een VPN gebruikte. Toen ik via live chat contact opnam, werd me gezegd dat betalen wel zou moeten lukken. Na het wissen van mijn cookies bleef het echter voorbij en werd ik alsnog geblokkeerd. Daarom heb ik hen nu om de exacte reden gevraagd en of mijn account weer vrijgegeven kan worden. Ze houden zich niet aan Europese regels en als er geen antwoord komt, meld ik de zaak bij de Europese toezichthouder. Elke poging om het probleem te bespreken eindigt bij een stilzwijgende reactie of een standaard bericht dat niet helpt. Ik vroeg om een duidelijke uitleg stap voor stap, maar kreeg alleen vage taal die weinig zegt. Het voelt alsof het bedrijf mensen blokkeert zonder checks, en ik vraag me af of dit wel mag. Tot nu toe is er geen oplossing en dat maakt mijn vertrouwen naar hen kapot. Ik heb screenshots gemaakt van de chat en tijdstempels van mijn meldingen, zodat ik kan bewijzen wat er gebeurde. Ook heb ik gevraagd om het account tijdelijk te laten werken terwijl dit onderzocht wordt, maar ik kreeg geen reactie terug. Het voelt alsof er geen toezicht is en dat het bedrijf vindt dat de klant maar moet stoppen met klagen. Ik hoop dat iemand luistert en dat dit soort blokkades eerlijk wordt uitgelegd en opgelost sneller.
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Daria Mitchell
Oct 10, 2023
Outrageously bad customer service
Very poor customer service. Blatant mistakes by their team led to one of my items being removed, a false claim that the item wasn't real. It is real and also checked, but no one is free to discuss it.
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Mila Novak
Oct 10, 2023
Outrageously bad customer service
Terrible support from the team. Clear carelessness by staff led to one item getting taken away, a false claim that it was not real. It is real and checked, but no one is available to discuss it right now.
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Anya Novak
Oct 10, 2023
Outrageously bad customer service
Terribly bad customer service. Clear clumsiness by staff led to one item being removed, a baseless claim that the item wasn't real. It is real and has been checked, but no one is free to discuss it right now
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Mira Bennett
Oct 10, 2023
Outrageously bad customer service
Terrible service all around. Their team showed clear inefficiency which led to my item being pulled, a baseless claim that it wasn't real was made. The item is real and verified, but no one can talk about it today
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Anya Reed
Oct 10, 2023
Outrageously bad customer service
Really poor service from the team. Their staff showed clear incompetence, which led to one item being pulled, a bogus claim that it wasn't real. It is real and properly authenticated, but no one will talk about it anyway.
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Mira Collins
Oct 10, 2023
Outrageously bad customer service
Utterly poor customer help. Blatant staff errors led to one item being removed, a baseless claim that the item wasn’t real was made. It is real and also authenticated, but no one is available to discuss it right now
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Mira Novak
Oct 10, 2023
Outrageously bad customer service
Really poor service here. The staff messed up and took one of my items away, saying it wasn't real when it is real and has papers. Still, no one is free to talk about it with me right now.
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