Elavon U.S.
Global payment processing solutions provider
How customers rated this site
(Based on 20 reviews)
About Elavon U.S.
Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. For more than 25 years, Elavon has been a leader in payment processing, leveraging the world’s best technologies for our partners, from large worldwide enterprises to locally-owned small businesses.
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Elavon U.S. Reviews
Liam Weber
Great customer service
I chatted with a rep named Rene and she was thorough and helpful. That's how good customer service should feel when you call any line, really. Nice work, Rene!
Olivia Marsh
The lady I spoke to was EXTREMELY…
Someone I spoke with was patient and helpful. I am not good with tech, yet she fixed my setup and got me online again, and I cannot thank her enough! A raise would be appreciated!!!
techwatcher99
I have been with this company for 10…
Alex Carter
She took care of my problem in less…
She fixed my problem in under two minutes. The service was the best I've had, by far.
supportfan21
Took ownership of my issue and stayed…
Handled my problem from start to finish and stuck around until I had all the details I needed.
reviewer42
The step by step instructions were great
Clear, easy steps helped me a lot.
Michael Davis
Sharon made my experience GREAT!
shopper88
Outstanding service
Great service, it took over an hour to fix problem. She stayed calm and patient, confident and determined to get it fixed.
Claire Bennett
Professionalism!
A real person stayed professional, knowledgeable, and kind throughout.
Alex
The agent was very understanding and…
An understanding agent really helped a lot! I'm not tech minded, so she stayed patient with me and even phoned me on my cell when I stood by the card reader, since I don't keep a phone right there with me at all!
Jenna Hart
Excellent Customer Service
Today I reached Christine when I got locked out of my online seller portal. She was kind, quick, sharp and friendly! It was easy to talk with her, and her warmth stood out, something you don't see much in customer service these days! Just what I needed today!
Marco Lombardi
Watch out high fees hidden charges 5+ %…
Watch out for high fees and hidden charges beware.
Mike
Processes Fraud without checking!
Two different merchants ran fake charges on my account, and one of them showed the site "elavon.com". The charge came from "TIM*" on the bill (with a bunch of numbers). My bank said this is a mass situation and lots of cards got hit today!
Lena P.
Vasilina Borisevich was wonderful!
Vasilina Borisevich impressed me!
Lina
CHANGED NAME TO MERCHANT ACCOUNT
It was nice to chat with someone who understood exactly what to do and could finish the job with me while we talked on the phone together smoothly
Liam Carter
Excellent service and very pleasant…
Nice service; the person was friendly!
techfan987
Sharon took care of 2 issues …
Sharon handled 2 things: professionalism and being on time for me nicely.
helpfuluser42
Wendy was more than exceptional on this…
Wendy did really well on this call. I hope I can talk to Wendy again soon for future needs and phone calls! Thank you Wendy!
Michael Davis
Anthony went above and beyond I really…
Anthony really stood out with extra effort, I value his effort and warmth. Appreciate it, Jen
Casey Bennett
Completely steal from small businesses
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