DoorDash
Delivery platform for on-demand orders
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About DoorDash
DoorDash is a on-demand delivery platform that connects customers with local restaurants and merchants via the Dasher network. It enables order placement, driver onboarding, flexible earnings, and real-time tracking across mobile apps and web.
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DoorDash Reviews
Nova N Drift
Jul 24, 2025
Terrible
Terrible treatment of drivers here. They label us 1099 workers yet fine us for skipping orders that waste time, cash, gas and wear on the car. Nobody sane in this economy wants to drive 18 miles to a customer and back for three dollars. Really unfair.
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Mira
Dec 11, 2024
Absolutely pathetic service. Am not sure its worth rating.
fyi i skimmed the email below showing how poor Dasher signup is and issue, the total lack of help or urgency. I think the company stays quiet, hoping this fixes itself. Absolutely pathetic service. Not sure it's worth, really. From: sudhakar mani Sent: Saturday, 7 December 2024 1:38 PM Subject: ... fyi i skimmed the email below showing how poor Dasher signup is and issue, the total lack of help or urgency. I think the company stays quiet, hoping this fixes itself. Absolutely pathetic service. Not sure it's worth, really. From: sudhakar mani Sent: Saturday, 7 December 2024 1:38 PM Subject: RE: DoorDash Inquiry - 668821492. Morning Leona, you're well today. I just want to express my disappointment that this matter remains unresolved since 2/12/2024. Apart from yourself this matter has also been reviewed by the following consultants: 1. May Joy 2. Khalifa 3. Ma. Mesil 4. Khaled 5. Janelle As you can see that at least 6 of the consultants have reviewed this matter without a resolution. I have spent hours on the phone with your teams without a resolution and it is not acceptable. All I am seeking to register as a dasher. Please refer this to someone who can assist me to register so I can start my job with DOORDASH. If I done have a resolution/positive response by close of business your time on Monday 9th December 2024 I will lodge a formal complain about this matter to your head office. I will provide details of all my emails and phone call registers including wait times and consultants names who are involved. Please kindy assist to have this matter resolved as I do not intend to deliberately make complaints as I understand direct adverse consequences on consultants. I look forward to a favorable outcome, today. Kind Regards Sudhakar Mani
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ThatGuyRaif
Nov 25, 2024
Identity stolen, doordash helped? ...nope
Someone in my family used my name and pretended to be me, and I got banned without me knowing. Months later I tried to sign up for doordash, and I was told my account already existed and was banned, with no explanation. I only found out the real story after the relative was arrested, jailed, and ... Someone in my family used my name and pretended to be me, and I got banned without me knowing. Months later I tried to sign up for doordash, and I was told my account already existed and was banned, with no explanation. I only found out the real story after the relative was arrested, jailed, and finally confessed to it all. There were several acts of identity theft linked to me, like loans, lines of credit, and money apps that work the same way as this one. I contacted doordash, explained everything, and sent proof of his arrest, plus pictures of him and me that show we look alike and a letter where he admits it. That should be enough for them to lift the deactivation, right? Then I spent about two hours on two calls with customer service; both times I was told my account was being reset, to wait a day and then log back in to finish onboarding. But nothing changed. This time they said the ban would stay and they didn't need to tell me why. It feels very unfair when all I ask for is the same chance everyone else got, nothing more, nothing less, and they told me two times that's what I'd get, then flipped it and said no, not happening. It's not right, doordash, not right at all. Right now I just want to start fresh with the same chances as others, without the fear of more fake debts piling up, and I want clear rules that help people prove who they are when a bad family move tries to ruin them. This is not the way to treat customers.
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Marco Rossi
Aug 11, 2024
I haven't been receiving my deposits…
Support failed again with my dashes payments, so I called in and got handed to Dasher Direct, and I just tried to lay out my issue, but some rude person talked over me and hung up. This isn't new; this kind of thing happens a lot at this company. If I could rate my day with a math joke, it would ... Support failed again with my dashes payments, so I called in and got handed to Dasher Direct, and I just tried to lay out my issue, but some rude person talked over me and hung up. This isn't new; this kind of thing happens a lot at this company. If I could rate my day with a math joke, it would hit a negative five. Most of my runs go the same way. These folks are straight up a drag on the business. It's why many Dashers quit. Actually, it's the main reason why Dashers leave. Totally awful. The worst in the field. Disrespect has set the bar low with these workers. I'm tired of the same issues daily.
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Olivia Hayes
Jun 26, 2024
This company UNLAWFULLY REFUSED to…
That business ILLEGALLY declined to refund two UNAUTHORIZED charges from my account! They were RUDE, and I will NEVER use them again! They are PATHETIC and just your typical FOREIGN company!
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Imran Qureshi
May 21, 2024
Do not use Dasher app as a driver
Stick with Uber Eats and never again touch this junk app. Stores closed blame falls on the driver. Stores won’t take orders, same driver blame. I’ll tell everyone to dodge this junk, wasteful, worst app out there. They treat drivers like workers. They pay only a few bucks for a delivery. I wish y... Stick with Uber Eats and never again touch this junk app. Stores closed blame falls on the driver. Stores won’t take orders, same driver blame. I’ll tell everyone to dodge this junk, wasteful, worst app out there. They treat drivers like workers. They pay only a few bucks for a delivery. I wish you all go broke. Avoid it, tell friends, please today. Luckily there are options.
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Maya Brooks
May 04, 2024
Doordash steal, horrible customer service, condescending you name it
With DoorDash I tried to grab Taco Bell. I was trying to place an order but Everytime I hit submit it kept showing error after error. So I checked my cart and the food vanished from it. I checked my orders and nothing showed up. So I placed the order again thinking I would only have one. Then the... With DoorDash I tried to grab Taco Bell. I was trying to place an order but Everytime I hit submit it kept showing error after error. So I checked my cart and the food vanished from it. I checked my orders and nothing showed up. So I placed the order again thinking I would only have one. Then the courier arrived with two bags. She spoke no English and I told her several times I did not want the second bag since it was a mistake. She refused to return the order. I reached out to support twice and they told me I had two orders and I must pay for them; first, your system had a glitch and because of that two orders went through, and your driver would not take the order I did not want. I tried returning the food to Taco Bell and they denied a refund BECAUSE THE ERROR WAS THE DOORDASH SYSTEM! DoorDash called but of course I was at work. I tried contacting them again and all they gave was the same story. I’ll be contacting corporate. DoorDash has taken my money and I want it back. This mess ruined my day and I want a full refund now, no excuses.
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Lena Parker
Apr 20, 2024
They are literally useless oh just wait…
Honestly they are useless and I am just waiting for the pending charge to drop off, which takes 10 to 15 business days... We don’t have that kind of time. They won’t reverse the charges. Any other bank would fix this and return your money that you earned, but they don’t. It’s outsourced customer ... Honestly they are useless and I am just waiting for the pending charge to drop off, which takes 10 to 15 business days... We don’t have that kind of time. They won’t reverse the charges. Any other bank would fix this and return your money that you earned, but they don’t. It’s outsourced customer service from somewhere far away, so what are we supposed to expect from DoorDash. I’ll grab any real job I can find, but for now this is what I survive on, and tying up my money is a real consumer hazard, leaving me broke and desolate. This really keeps me stuck daily.
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drivermate42
Mar 24, 2024
I'm a driver and there cheep
I'm a driver and its cheap here. I havnt got an order in weeks, never a buck per mile.
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Emma
Dec 26, 2023
I've tried 3 times to sign up for my…
I tried 3 times to sign up for my card. The system told me my soc. was wrong. I got cut off 3 times, and the last rep told me to check my email, then hung up right away today.
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Alex
Apr 09, 2023
I'm a TOP dasher on door dash 4.7…
I'm a top dasher on DoorDash, with about 4.7 reviews and near 100 dashes, apart over two weeks. Also spent a week on calls trying to fix why one day's earnings say deposited but not deposited. Now I try to pull 12.50$ from fast pay, but it won't let me cash out after all rules I met. Six differen... I'm a top dasher on DoorDash, with about 4.7 reviews and near 100 dashes, apart over two weeks. Also spent a week on calls trying to fix why one day's earnings say deposited but not deposited. Now I try to pull 12.50$ from fast pay, but it won't let me cash out after all rules I met. Six different reps told me fast pay should work by the sixth, but it's the ninth now. They said check back tonight, then in the morning, and if it still won't work, I gotta call again. With Easter weekend here I can't touch the 200$ I spent on gas to make 177, and that won't come for a week. DoorDash are THIEFS!!! Uber Eats instead! DoorDash folks lie and won't be upfront, trying to force more dash time for less pay. Don't waste time trying to earn daily money like the ad says!! Plus the support kept saying they would help, but many couldn't understand my questions. I want a local person to talk to, a higher one. They said call back in 2 days and help, doubt that! I grind every day, chasing pay that never seems to show up on time. The extra miles and gas cost eat into my week's money. If there is no fix soon, I will drop this app. This whole mess makes me question why I even stay on it. I need faster, honest help now.
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Omar Faris
Jan 28, 2023
Doordash is actually the worst company…
Doordash is really the worst company out there, stealing customers money. Don't use Dasher Direct; they said my issue would be fixed in 60 days, and I never heard back. When I called, they claimed the case was closed because I missed an email in 10 days. I never got that email, and the card they ... Doordash is really the worst company out there, stealing customers money. Don't use Dasher Direct; they said my issue would be fixed in 60 days, and I never heard back. When I called, they claimed the case was closed because I missed an email in 10 days. I never got that email, and the card they forced me to buy to dispute it was useless. I won't deliver again for Doordash. A bunch of scammers, and I will sue them. Their customer support is rude and outsourced from India to me personally.
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Luna Drake
Jan 03, 2023
Dasher Support Agents are Terrible.
Being a DoorDash driver is rough when you need help from chat support. The Dasher team seems careless, they don’t push to fix things or find a real answer. When a question can’t be solved, instead of asking for more help or bringing in a supervisor, the agents bail on you and let the five minute ... Being a DoorDash driver is rough when you need help from chat support. The Dasher team seems careless, they don’t push to fix things or find a real answer. When a question can’t be solved, instead of asking for more help or bringing in a supervisor, the agents bail on you and let the five minute timer run out so the chat ends, leaving you without a fix. I wish I could share screenshots of chats with different agents to show how it kept cutting out and coming back, and how long it went with no one helping me... that said, driving for DoorDash is fine until you actually need Dasher Support. That support shows clearly how the company values its drivers. If you expect quick help, you may wait in vain, because replies rarely come and you are left staring at a blank chat box for hours.
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