Skip to main content

How customers rated this site

1.5

(Based on 21 reviews)

5
2
4
0
3
1
2
0
1
18

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft.

• If you have any questions or difficulties regarding your merchant account please contact us at support@adyen.com and we will be happy to assist you.

• If you see Adyen on your bank statement you have likely made a purchase with one of our customers. Adyen is a financial technology platform that is used by many companies. Please look at the payment references and then contact the company for more information.

Want to share your experience?
Write a Review

Sites similar to Adyen

No related brands found.

Adyen Reviews

Sofie
Sofie
Oct 10, 2025
Payment was made mistakenly to Ayden…
Payment was sent by mistake to Ayden instead of supplier's account. The amount has not been returned by Ayden. When I contact support, another payment must be made first to get a tech (while it's in accounting) to explain whole problem again. Worst customer service ever. We're in the middle of se... Payment was sent by mistake to Ayden instead of supplier's account. The amount has not been returned by Ayden. When I contact support, another payment must be made first to get a tech (while it's in accounting) to explain whole problem again. Worst customer service ever. We're in the middle of settling up with a company. Any payment system but Ayden!!!

See more See less

Was this helpful?
Liam Carter
Liam Carter
Sep 28, 2025
Horrible process

Scrap the firm, awful process

Was this helpful?
Emma Berg
Emma Berg
Sep 12, 2025
Ayden work whit Vinted ho steal peoples…

BrightPay work with ShopVille, ho steal peoples money daily and they not doing anytin about it. I am not suprise they keep choosin BrightPay, discusting company, on my money daily.

Was this helpful?
Alex
Alex
Aug 13, 2025
Been trying for years to get my money…
Years of chasing my money back from Ticketmaster, who sadly work with these guys. I've sent in worrying papers such as bank statements, ID, and more, and they still won't pay me. Every ten days I get the same email saying they failed AGAIN. This is so frustrating. They clearly never plan to give ... Years of chasing my money back from Ticketmaster, who sadly work with these guys. I've sent in worrying papers such as bank statements, ID, and more, and they still won't pay me. Every ten days I get the same email saying they failed AGAIN. This is so frustrating. They clearly never plan to give me MY money. This keeps me upset, really.

See more See less

Was this helpful?
techfan456
techfan456
Aug 11, 2025
They took the money and left no leverage.

Stay far away from this, seriously.

Was this helpful?
Lorenzo
Lorenzo
Aug 11, 2025
Financial Censorship
Financial Censorship Major payment players like Mastercard, Visa, PayPal, Stripe, Xsolla, and Adyen are abusing their power by censoring content that is legal. They have pressed Steam and itch.io to go after independent creators and communities. Hidden behind this shameful push is Collective Sh... Financial Censorship Major payment players like Mastercard, Visa, PayPal, Stripe, Xsolla, and Adyen are abusing their power by censoring content that is legal. They have pressed Steam and itch.io to go after independent creators and communities. Hidden behind this shameful push is Collective Shout, a moralistic and obscurantist group that uses pressure to curb free expression. Their hypocrisy is plain: they claim to defend morality while wrecking livelihoods with false claims. This is simply moral control dressed as fake safety. No laws are broken, only private censorship decided by firms that control our money. This is poor. Source: pcgamer dot com / gaming-industry / game-development / itch-io-is-actively-reaching-out-to-other-payment-processors-after-pressure-from-credit-card-companies-to-curtail-nsfw-content-and-that-compared-to-valve-it-has-limited-ability-to-push-back

See more See less

Was this helpful?
Alex
Alex
Jul 24, 2025
Awful service

Horrible service. They require a mountain of personal data (name, address, phone number, date of birth, email, passport, bank details, etc.) and still say they don't have enough data to process a refund.

Was this helpful?
Alex Hale
Alex Hale
Jul 16, 2025
Not for small eCommerce vendors

Adyen won't team up with vendors that sell under 10 million USD per year. That fact isn't public knowledge, really. Their sales folks ignore messages from the site form, too. If you're a tiny shop, skip this. That means small eCommerce teams will feel left out.

Was this helpful?
techfan789
techfan789
Jul 15, 2025
Terrible

Not great. I tried using my MBank Kyrgyzstan card to buy World of Wacraft, and Adyen kept blocking my payments. After a few days I found another way to pay and everything worked fine. No clue why Blizzard still uses that system, anyway today.

Was this helpful?
TechTester42
TechTester42
Jul 12, 2025
Ayden charged my Credit card with CHF…
I was billed by Adyen for CHF 49 for a service I did not want. I never signed up for such a thing and I told my card issuer about possible fraud. The card issuer blocked my card right away. They will look into this fraud case more. Adyen seems not to take this seriously, yet it shows the opposite... I was billed by Adyen for CHF 49 for a service I did not want. I never signed up for such a thing and I told my card issuer about possible fraud. The card issuer blocked my card right away. They will look into this fraud case more. Adyen seems not to take this seriously, yet it shows the opposite. If you value peace of mind, stay away from this firm.

See more See less

Was this helpful?
RT Townley
RT Townley
Jul 10, 2025
FBI says not to trust SMS, VOICE, FAX, or DIAL-UP, so why not have an app that encrypts.
Back in mid-2024, everyone in security could tell the phone network was beyond repair, since SaltTyphoon from China had used flaws added by the PATRIOT act. Even the FBI told us to encrypt all calls and messages, like FAX, DIAL-UP, VOICE, and SMS TXT. Yes, that recommendation came on December 4th... Back in mid-2024, everyone in security could tell the phone network was beyond repair, since SaltTyphoon from China had used flaws added by the PATRIOT act. Even the FBI told us to encrypt all calls and messages, like FAX, DIAL-UP, VOICE, and SMS TXT. Yes, that recommendation came on December 4th, 2024 from the same agency. Meanwhile, Adyen and PLAID pressed me to hand over banking details and push unencrypted SMS TXT to my number. They charge plenty per deal, so they could offer encrypted options for it.

See more See less

Was this helpful?
Alex
Alex
Jun 27, 2025
Adyen appalling service
Me and my partner leaned on GoFundMe after a medical emergency changed everything for us. Adyen handles our account and ID checks, and the whole thing feels like a nightmare. I've used banks for 23 years. Their instant check kept breaking and crashing. The manual review is just a joke, with no re... Me and my partner leaned on GoFundMe after a medical emergency changed everything for us. Adyen handles our account and ID checks, and the whole thing feels like a nightmare. I've used banks for 23 years. Their instant check kept breaking and crashing. The manual review is just a joke, with no real answers or sense of urgency. It's all AI brag and generic replies. I keep wondering where my ID and papers end up while they drag out a five minute task. Adyen is a total joke today. Truly.

See more See less

Was this helpful?
J. Patel
J. Patel
Jun 27, 2025
Effortless checkout with Adyen

Adyen powered our e-commerce checkout smoothly from day one. The integration was straightforward, the dashboards are intuitive, and settlements arrived on time. While we had a brief delay during a peak sale, support fixed it quickly and offered clear guidance to prevent future issues.

Was this helpful?
Taylor
Taylor
Jun 18, 2025
WARNING TICKETMASTER CUSTOMERS!
ATTENTION TICKETMASTER USERS!! If you try to resell a ticket on the TM site it lands in their hands. They will ask you for every kind of ID to get your cash, and even then they will slow the payout by saying your info needs review. You may wait a full month or more to be paid, and during that tim... ATTENTION TICKETMASTER USERS!! If you try to resell a ticket on the TM site it lands in their hands. They will ask you for every kind of ID to get your cash, and even then they will slow the payout by saying your info needs review. You may wait a full month or more to be paid, and during that time your data sits exposed in TM’s database, ripe for a break. Remember TM had a big data breach recently. STAY away and be careful, guard your privacy. Do not trust these people with any of your info ever.

See more See less

Was this helpful?
Mikael Hansen
Mikael Hansen
May 23, 2025
We are a medium-sized merchant where I…
We run a mid-size shop and I do QA there. Adyen usually moves fast and answers quickly, and I like how they connect, but when a real bug or unclear problem pops up in their system, they just ignore you. I waited nearly five weeks to hear back about a ticket I sent through their internal desk abou... We run a mid-size shop and I do QA there. Adyen usually moves fast and answers quickly, and I like how they connect, but when a real bug or unclear problem pops up in their system, they just ignore you. I waited nearly five weeks to hear back about a ticket I sent through their internal desk about a serious issue that looks like a race bug on their side, which caused payment declines. It left us unsure and annoyed.

See more See less

Was this helpful?
shopper123
shopper123
May 16, 2025
Disaster

This site checks our bank details in the online shop, and it really hurts. They won't follow the rules. Mess. Just stay away.

Was this helpful?
Mason Hale
Mason Hale
Apr 08, 2025
When will companies wake up and realise this companies failings.
The AML and bank check for Faire, a wholesale middleman they picked, may end soon. Adyen won't approve my verification and won’t give a reason or a simple fix. Seems like an IT issue, and there is no real hurry to help. Meanwhile my business stays unpaid after I shipped products, and more orders ... The AML and bank check for Faire, a wholesale middleman they picked, may end soon. Adyen won't approve my verification and won’t give a reason or a simple fix. Seems like an IT issue, and there is no real hurry to help. Meanwhile my business stays unpaid after I shipped products, and more orders slip away. Adyen shows no urgency to fix the rejected docs, so I miss payments and time keeps ticking. This hurts my shop and makes me doubt using them again. Awful experience overall.

See more See less

Was this helpful?
Liam Carter
Liam Carter
Apr 04, 2025
Terrible

Awful experience, they wouldn’t accept my business email, canceled my help because my email wasn’t in their system. No one to help, and then I read reviews. Looks like a scam company.

Was this helpful?
Mia
Mia
Mar 25, 2025
BEWARE

Watch out: my checking got fraudulently connected to Ayden, exposing all my account and personal info today.

Was this helpful?
Daniel Reed
Daniel Reed
Mar 19, 2025
Evoid adyen the worst company ever they…

Skip adyen, this is the worst company ever; they reverse charges without warning you.

Was this helpful?
cashhero9
cashhero9
Mar 18, 2025
I accidently transfered money to them…

I accidentally sent money to them and it was returned after 1 day, nice and quick service today.

Was this helpful?

Join thousands of reviewers

Share your experiences with Adyen and help others make informed decisions.

Write Reviews
Share your honest feedback
Earn Badges
Get recognized for quality reviews
Help Others
Guide purchasing decisions

Free forever • No credit card required • 10-second signup